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HP Selling HP Supplies 2020 Sample Questions:

1. Why is using remanufactured toner cartridges bad for business? (Select two.)

A) Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
B) Remanufactured toner cartridges generate more heat than Original HP cartridges.
C) Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.
D) Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.
E) Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.

2. A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)

A) Original HP supplies work the first time, every time.
B) Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
C) Non-HP supplies are usually counterfeit and buyers can be subject to fines.
D) Non-HP supplies are not recyclable and are costly to dispose of properly.
E) Original HP supplies help reduce service calls, minimizing printer downtime.

3. A customer has been buying non-HP supplies because they believe they are more affordable. Which hidden costs of non-HP supplies should this customer be aware of?

A) compatibility Issues with standard papers
B) wasted ink and printer downtime
C) ink colors that fade over time
D) Inability to refill non-HP cartridges

4. A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?

A) Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image.
B) The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies.
C) The company can get professional-quality precision output from their HP printers from the first page to last.
D) HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.

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