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IBM Information Management Front End Tools and Processes Sample Questions:

1. When a FrontEnd engineer receives a PMR, which steps must always be taken?

A) The engineer must write English=Y in the OneTeam format alter and transfer the PMR to BackEnd.
B) The engineer must take Ownership and then contact the customer.
C) The engineer must transfer the PMR to the BackEnd and make sure their e-mail address is in the PMR.
D) The engineer must Code CT in the PMR and send the PMR to the work queue.

2. Which version of VMWare can be installed on your local Windows machine?

A) VMWare Server
B) VMWare Thinkpad
C) VMWare Database
D) VMWare Client

3. What should be done to ensure good communication inside the Front End teams and for Front End to Back End communications?

A) Before transferring a PMR to the Back Endalways check with your development contact, whether it is ok.
B) Make sure, all people have your mobile phone number, to contact you any time.
C) As soon as you are in the office, make sure that you tell everyone you are available now.
D) Make sure that Bluepages is always up to date with current contact information.

4. How can a CRF be changed when incorrect/missing information is found?

A) Contact the Duty Manager to change the CRF.
B) Everyone can change a CRF using RETAIN.
C) Everyone can change a CRF using CCWIN.
D) Contact the CRF owner and have them change the CRF.

Solutions: