Real CompTIA 220-1202 Exam Questions [Updated 2026]
220-1202 Exam Dumps Pass with Updated 2026 CompTIA A+ Certification Exam: Core 2
NEW QUESTION # 33
A Microsoft OS laptop user frequently forgets their password. Which alternative login method should a technician enable?
- A. BitLocker
- B. User Account Control
- C. Windows Hello
- D. Single sign-on
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Windows Helloallows biometric and PIN-based login, which are easier and more user-friendly than passwords.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Windows Hello supports biometric authentication and PINs, providing easier and secure access especially for users who have trouble remembering passwords."
NEW QUESTION # 34
The screen of a previously working computer repeatedly displays an OS Not Founderror message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged into the computer. Which of the following should a technician do first?
- A. Partition the disk using the GPT format.
- B. Switch from UEFI to BIOS.
- C. Check boot options.
- D. Run data recovery tools on the disk.
Answer: C
Explanation:
An "OS Not Found" error most commonly indicates the system isn't booting from the correct device. Verifying and correcting the boot order (ensuring the internal hard drive is prioritized over USB or other entries) is the quickest first step before making any changes to the disk or firmware settings.
NEW QUESTION # 35
After a user installs a mobile application from an advertisement, the phone's battery dies a few hours later, and it is hot to the touch, even when not in use. Which of the following should a technician do first?
- A. Contact the software developer
- B. Check for unauthorized device administrators
- C. Run a mobile malware scan on the phone
- D. Ensure appropriate MDM policies are applied
Answer: C
Explanation:
Running a mobile malware scan is the first step because the app installed from an advertisement could be malicious, causing excessive battery drain and overheating.
NEW QUESTION # 36
Which of the following describes an attack in which an attacker sets up a rogue AP that tricks users into connecting to the rogue AP instead of the legitimate network?
- A. Tailgating
- B. Stalkerware
- C. Shoulder surfing
- D. Evil twin
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
An evil twin is a rogue wireless access point set up to mimic a legitimate Wi-Fi network. Unsuspecting users may connect to it, giving attackers the opportunity to intercept traffic, steal credentials, or install malware.
The evil twin often uses the same SSID as the real network to fool users.
A: Stalkerware is spyware installed to track user activity, typically on personal devices.
C: Tailgating is a physical security breach involving unauthorized entry behind someone with access.
D: Shoulder surfing involves observing a person entering confidential data, such as PINs or passwords.
Reference:
CompTIA A+ 220-1102 Objective 2.3: Compare and contrast social engineering and wireless attacks.
Study Guide Section: Wireless threats - rogue APs and evil twin scenarios
NEW QUESTION # 37
A help desk technician is using a local network server for image deployment. Which of following should the technician use to connect a workstation to the server and begin downloading the image?
- A. USB
- B. SFTP
- C. PXE
- D. SAN
Answer: C
Explanation:
PXE (Preboot Execution Environment) allows a workstation to boot from the network and connect to an imaging server to download and deploy system images.
NEW QUESTION # 38
A developer who is using a personal laptop that is running Windows wants to leverage virtual technologies. The developer does not see an option to enable the Hyper-V feature. Which of the following is the most likely reason?
- A. The user has not joined a domain.
- B. The OS edition is Home.
- C. The system is not fully patched.
- D. The motherboard does not have a TPM.
Answer: B
Explanation:
Hyper-V cannot be enabled on Windows Home editions; it requires Windows Pro, Enterprise, or Education.
NEW QUESTION # 39
Performance on a user's smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time. Which of the following diagnostic steps should a mobile technician take first?
- A. Check the phone's battery state
- B. Uninstall unneeded applications
- C. Restart the phone
- D. Restore the phone to factory settings
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Thefirst stepin troubleshooting degraded mobile performance is typically arestart. This clears RAM and stops background processes that might be causing issues.
FromAll-in-One Exam Guide:
"Before taking invasive measures like a factory reset, always restart the device. A reboot clears temporary files and can significantly improve responsiveness."
NEW QUESTION # 40
A technician needs to disable guest log-ins on domain-joined desktop machines. Which of the following should be used?
- A. Microsoft Management Console
- B. Group Policy
- C. Firewall
- D. MSConfig
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Group Policyis the standard administrative tool for setting user permissions across domain-joined systems.
FromQUENTIN DOCTER - COMPLETE Study Guide:
"Use Group Policy to enforce user rights, including disabling guest account access on domain computers."
NEW QUESTION # 41
Which of the following is used to apply corporate restrictions on an Apple device?
- A. VPN configuration
- B. App Store
- C. Apple ID
- D. Management profile
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A management profile is used to enforce corporate policies on Apple devices. These profiles are installed via an MDM (Mobile Device Management) solution and control access, restrictions,Wi-Fi settings, app installations, and more. They're critical for managing devices in a business environment.
A: The App Store allows software downloads but doesn't control policies.
B: VPN configuration is used for secure remote connections, not enforcement of restrictions.
C: Apple ID is for personal account access to Apple services, not corporate device management.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast security tools and MDM features.
Study Guide Section: Mobile device management and configuration profiles (Apple/iOS)
NEW QUESTION # 42
A technician is troubleshooting a problem with an internal web-based application. When users attempt to access the site, their browsers display a warning stating that the connection is not private or that the site's security certificate is not trusted. The users are able to bypass this message by clicking "Advanced" and choosing to proceed, but the address bar continues to show a "Not Secure" warning.
Which of the following should the technician do to resolve this issue?
- A. Install a Secure Sockets Layer certificate for the site.
- B. Migrate the site to a different server.
- C. Move the site to a web-hosting company.
- D. Add the site to a list of safe senders.
Answer: A
Explanation:
That browser warning with an "Advanced Options" bypass is a classic indicator of a certificate trust problem (expired, self-signed, wrong hostname, or untrusted CA). Quentin Docter explains that when " an untrusted SSL certificate is encountered, the web browser will alert you that the SSL certificate is not valid ," and the address bar may show "Not secure" even if you click through. Since this is an internal application , the correct fix is to ensure the site presents a valid certificate chain trusted by clients-i.e., install a proper SSL/TLS certificate (and ensure it matches the hostname). Docter also describes HTTPS (HTTP over SSL) and notes it uses PKI certificates to validate and encrypt communication.
Mike Meyers' material reinforces that browsers rely on trusted root CAs and warns users when certificates are
"expired" or not trusted. The All-in-One guide similarly states that public keys are delivered as digital certificates signed by a trusted CA, and certificate warnings often mean the site is misconfigured or potentially compromised.
Therefore, the technician should install a proper SSL/TLS certificate for the site (B).
NEW QUESTION # 43
A user has rooted their corporate phone to load unapproved software. Which of the following tools should the company use to prevent access to the corporate network?
- A. Lock screen
- B. Encryption
- C. Geofencing
- D. Mobile device management
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Mobile Device Management (MDM) allows an organization to enforce security policies, such as denying network access to jailbroken/rooted devices.
From the All-in-One Exam Guide by Travis Everett and Andrew Hutz:
"MDM software allows administrators to monitor, manage, and secure mobile devices connected to enterprise networks. One key feature is the detection and denial of access for rooted or jailbroken devices".
Quentin Docter also confirms:
"An MDM solution can check if a device has been rooted and prevent it from accessing the network, ensuring compliance with corporate security standards".
NEW QUESTION # 44
When logging in to a workstation, a technician notices that the roaming profile takes a long time to fully load. Which of the following should the technician check first to troubleshoot this issue?
- A. The home folder for large files
- B. The PSU's power output
- C. The hard drive storage usage
- D. Task Manager for unresponsive applications
Answer: A
Explanation:
Large files stored in the home folder increase the size of the roaming profile, causing slow login times as the profile is copied across the network. Checking for large files is the first and most direct step.
NEW QUESTION # 45
Which of the following must be followed during incident response to ensure the collected evidence is properly handled and accounted for?
- A. Data integrity best practices
- B. Law enforcement notification procedures
- C. Chain of custody process
- D. Order of volatility for data
Answer: C
Explanation:
The correct answer is D. Chain of custody process, because chain of custody ensures that evidence collected during an incident response is tracked, preserved, and legally defensible. It documents who collected the evidence, when it was collected, how it was stored, and who accessed it throughout the investigation.
According to the Quentin Docter - CompTIA A+ Complete Study Guide, chain of custody is essential when evidence may be used in disciplinary actions, audits, or legal proceedings. Any gap in documentation can render evidence inadmissible.
The Travis Everett & Andrew Hutz - All-in-One Exam Guide explains that chain of custody provides accountability and prevents claims of evidence tampering. Each transfer of evidence must be logged and verified.
The Mike Meyers / Mark Soper Lab Manual clarifies that while order of volatility determines the sequence of data collection, it does not track ownership or handling. Data integrity best practices ensure evidence is not altered, but they do not provide a record of custody.
Because the question focuses on handling and accountability, the required process is chain of custody, making D the correct answer.
NEW QUESTION # 46
An end user wants to have a sales printer added to their computer. The printer is on the domain.
Which of the following is the best method for the technician to add the printer?
- A. Go to Local Users and Groups to add the printer
- B. Connect the laptop to the printer via USB
- C. Go to the print server and select the printer name
- D. Connect to the printer via Bluetooth
Answer: C
Explanation:
Selecting the printer from the print server is the best method for adding a domain printer to a user's computer.
NEW QUESTION # 47
When a corporate laptop is connected to the company network, the laptop is able to reach external websites. However, when the laptop tries to reach any internal websites the following error message appears:
Hmm... Cannot reach this page.
Which of the following should a technician configure?
- A. Default gateway
- B. DNS settings
- C. DHCP
- D. Subnet mask
Answer: B
Explanation:
Incorrect DNS settings prevent the laptop from resolving internal hostnames. External sites work because they use public DNS, but internal addresses fail without the correct internal DNS server.
Configuring the proper DNS settings resolves the issue.
NEW QUESTION # 48
An administrator received an email stating that the OS they are currently supporting will no longer receive security updates and patches. Which of the following is the most likely reason?
- A. Support from the computer's manufacturer is expiring
- B. A new version of the OS will be released soon
- C. The built-in security software is being removed from the next OS version
- D. The OS will be considered end of life
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
When an OS is no longer receiving updates, it is generally because it has reachedend of life (EOL), meaning the vendor has ceased support.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"End-of-life refers to the point when an OS vendor no longer issues updates or support. Systems at EOL pose security risks and must be upgraded or isolated."
NEW QUESTION # 49
Which of the following is the best way to distribute custom images to 800 devices that include four device vendor classes with two types of user groups?
- A. Use robocopy to move the files to each device
- B. Use a local image deployment tool for each device
- C. Use xcopy to clone the hard drives from one to another
- D. Use a network-based remote installation tool
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In enterprise environments, network-based deployment solutions (such as Windows Deployment Services or SCCM) allow administrators to push images across the network to hundreds of devices efficiently. These tools support hardware-specific drivers (for different vendor classes) and can accommodate user-group configurations using task sequences or answer files.
A: and B (xcopy and robocopy) are file-level tools and not designed for full OS image deployment.
C: Using local tools per device is inefficient for large-scale rollouts (800 devices).
D: Network-based deployment is the industry standard for this scale.
Reference:
CompTIA A+ 220-1102 Objective 1.4: Given a scenario, use appropriate Microsoft operating system installation methods.
Study Guide Section: Deployment methods (including PXE boot, image deployment)
NEW QUESTION # 50
Recently, the number of users sharing smartphone passcodes has increased. The management team wants a technician to deploy a more secure screen lock method. Which of the following technologies should the technician use?
- A. Device encryption
- B. Facial recognition
- C. Pattern lock
- D. Multifactor authentication
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Facial recognition is a biometric authentication method that ties access to a unique physical feature of the user. Unlike passcodes or pattern locks-which can be easily shared-facial recognition provides a more secure and non-transferable form of access. It also enhances user convenience and is widely supported by modern smartphones.
A: Pattern locks can still be shared and are less secure.
C: Device encryption protects data but does not prevent screen access if a passcode is shared.
D: Multifactor authentication typically applies to app or account access, not basic phone unlocking.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast common security measures and authentication technologies.
Study Guide Section: Biometric screen lock technologies (e.g., facial recognition, fingerprint)
NEW QUESTION # 51
A technician needs to prevent accidental access to Wi-Fi networks available in a shared office space. The BYOD and company-owned devices already have Wi-Fi settings configured via MDM solutions. Which of the following settings should the technician change?
- A. Content filtering configuration
- B. SSID configuration
- C. Port forwarding/mapping
- D. IP filtering configuration
Answer: B
Explanation:
The correct answer is B. SSID configuration, because controlling SSID visibility and behavior directly affects which wireless networks devices can see and attempt to join. In shared office environments, multiple Wi-Fi networks may be present, increasing the risk of users accidentally connecting to the wrong network.
According to the Quentin Docter - CompTIA A+ Complete Study Guide, SSIDs define how wireless networks are advertised and discovered. By modifying SSID settings-such as disabling broadcast or restricting auto-join behavior-technicians can prevent devices from attempting to connect to unauthorized or unintended networks.
The Travis Everett & Andrew Hutz - All-in-One Exam Guide explains that MDM solutions often preconfigure approved wireless profiles. Adjusting SSID configuration ensures devices only recognize and connect to sanctioned networks, reducing accidental associations and security risks.
The Mike Meyers / Mark Soper Lab Manual clarifies that IP filtering, content filtering, and port forwarding are network traffic control mechanisms. They do not prevent a device from seeing or attempting to connect to nearby Wi-Fi networks.
Because the goal is to prevent accidental Wi-Fi access, not filter traffic after connection, modifying SSID configuration is the correct and most effective solution.
NEW QUESTION # 52
A user reports that their corporate mobile phone is lost. Which of the following protects the data locally on the phone from unauthorized access?
- A. Password manager
- B. Degaussing
- C. Remote wipe
- D. Antivirus
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Remote wipeis a mobile device management (MDM) feature that allows administrators to erase data remotely if a device is lost or stolen, preventing unauthorized access to corporate or personal information.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Remote wipe features enable a device to be cleared of all sensitive data if it is lost or stolen. This is one of the most effective ways to prevent unauthorized access to corporate resources."
NEW QUESTION # 53
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