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Updated: Sep 06, 2025
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Nokia SDM Certification - PS NSOP Sample Questions:
1. What is the difference between a function and an organisation within the Operations Model?
A) A function in the Operations Model is a pure functional view, an organisation describes a organizational structure based on functions.
B) The terminology function and organization address respectively tasks and processes within the Operations Model.
C) A function in the Operations Model is a specific role within the organization, an organization is a group of functions.
D) A function in the Operations Model is related to a process within a set of processes, an organization is the set of processes related to different functions.
2. In which phase of the delivery MUST the Operations Manager report and negotiate changes in the scope of work?
A) During disengagement.
B) When the total amount of the Changes start to impact the project final Gross Margin.
C) During project execution and in agreement with CT's strategy towards the Customer.
D) When the Customer requests quotation for a new scope of work.
3. When the contract was signed, NSN did not offer shared delivery from a GDC. How would you go about influencing the customer to consider using NSN's GDC capability?
A) Use examples that demonstrate the cost and quality benefits we have achieved through shared delivery in other cases.
B) Demonstrate how the GDC can fully replace the Local Service Delivery and team for managing the customer relationship.
C) Demonstrate that the GDC enables the sharing of information gained by managing networks for different operators.
D) Use examples to demonstrate the capacity of the GDC in term of network management. Demonstrate that the shared delivery will not cause any damage to the customer business and highlight the shared delivery's advantage for NSN.
4. What is the duration of a Short Term Planning (STP) period?
A) 1 Quarter.
B) 1 Year.
C) 1 month.
D) 6 Months.
5. Which statement describes BEST the purpose of a Transition plan?
A) The Transition plan defines in detail how the project will transfer operation and responsibility to deliver contractual scope.
B) The transition plan is used to get management approval for project execution.
C) The transition plan documents the handover from sales to service execution.
D) The transition plan nominates the Project Manager and describes the Scope of Work.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |
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