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Real SAP C_BOSUP_90 practice exam questions for easy pass!

Updated: Aug 03, 2026

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SAP C_BOSUP_90 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Support Associate - Incident Management with SAP BusinessObjects
Exam Number:C_BOSUP_90
Available Languages:English
Exam Duration:180 minutes
Exam Format:Multiple choice, Multiple response
Certificate Validity Period:Typically 3 years for SAP certification (may vary depending on policy updates)
Real Exam Qty:80 questions (typical; may vary by exam version)
Exam Price:USD 500–600 (varies by region and SAP partner pricing)
Passing Score:65% (typical SAP associate threshold; may vary)
Related Certifications:SAP Certified Application Associate - SAP BusinessObjects BI Platform
Recommended Training:SAP Learning Hub
SAP BusinessObjects BI Platform training
Exam Registration:SAP Certification Portal
Sample Questions:SAP C_BOSUP_90 Sample Questions
Exam Way:Online proctored exam via SAP Certification platform
Pre Condition:Basic understanding of SAP BusinessObjects BI platform and IT support processes is recommended. Prior experience in system administration or SAP support is beneficial but not mandatory.
Official Syllabus URL:https://learning.sap.com/certifications

SAP C_BOSUP_90 Exam Syllabus Topics:

SectionObjectives
SAP BusinessObjects Platform Fundamentals- Architecture and core components
  • 1. BI platform overview
    • 2. System landscape and deployment models
      Incident Management Processes- Support workflow
      • 1. Incident lifecycle management
        • 2. Ticket handling and prioritization
          System Administration and Monitoring- Monitoring tools and practices
          • 1. User and security administration basics
            • 2. Server and service monitoring
              Incident Resolution in SAP BusinessObjects- Common issue categories
              • 1. Reporting and scheduling issues
                • 2. Authentication and access issues
                  Troubleshooting and Root Cause Analysis- Problem resolution techniques
                  • 1. Performance issue identification
                    • 2. Log analysis and diagnostics

                      SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

                      1. A message has been sent to the end user with an assigned note.
                      What can the end user decide to do with this message after reading the reply? (Choose two)

                      A) Change the processor of the message and send it back to support with the status Sent to Support.
                      B) Send the message back to support after providing feedback.
                      C) Change the status of the message to Send to SAP and send it directly to SAP Support.
                      D) Change the status of the message to Confirmed.


                      2. Which of the following deliverables is part of both Enterprise and Standard Support?

                      A) 24*7 support advisory interaction
                      B) SLA based delivery
                      C) 24*7 End-to-end Root Cause Analysis
                      D) Access to SAP Notes database


                      3. If you want to add an SAP or non-SAP system to your landscape, which transaction do you need to run?

                      A) SOLMAN_WORKCENTER
                      B) SMSY
                      C) SMSY_SETUP
                      D) MSY_SETUP


                      4. What is a work center in the SAP Solution Manager? (Choose two)

                      A) A user community
                      B) A web-based access point to enhance support functions enablement
                      C) A tailored and role-based user environment
                      D) Software to monitor SAP systems


                      5. You need to inform SAP that your SAP Solution Manager implementation is ready to go live for your customer.
                      How do you proceed?

                      A) Create a message using the component SV-SMG-SUP within Service Desk.
                      B) Send an email to SAP EMEA Support.
                      C) Call the Customer Interaction Center.
                      D) Call your account manager to ask for help.


                      Solutions:

                      Question # 1
                      Answer: B,D
                      Question # 2
                      Answer: D
                      Question # 3
                      Answer: B
                      Question # 4
                      Answer: B,C
                      Question # 5
                      Answer: A

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