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Real IIC C130 practice exam questions for easy pass!
Updated: Aug 26, 2026
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IIC C130 Exam Overview:
| Certification Vendor: | Insurance Institute of Canada (IIC) |
| Exam Name: | Essential Skills for the Insurance Broker and Agent |
| Exam Number: | C130 |
| Exam Price: | CAD $360 |
| Certificate Validity Period: | Exam results valid for 12 months for licensing application |
| Exam Format: | Computer-Based, Multiple Choice, Scenario-Based |
| Exam Duration: | 120 minutes |
| Available Languages: | English, French |
| Related Certifications: | General Insurance Agent/Broker Licence FCIP |
| Passing Score: | 60% |
| Real Exam Qty: | 100 |
| Recommended Training: | IIC C130 Course & Study Materials |
| Exam Registration: | Insurance Institute of Canada Registration |
| Sample Questions: | IIC C130 Sample Questions |
| Exam Way: | Virtually proctored online or in-person at authorized centres |
| Pre Condition: | Recommended prior study: C11 Principles and Practice of Insurance, C12 Insurance on Property, C13 Insurance Against Liability Part 1, C14 Automobile Insurance Part 1 |
| Official Syllabus URL: | https://www.insuranceinstitute.ca/en/CIP-FCIP-Designations/CIP/Program-Courses/Course-Details.aspx/?courseId=62&program=CIP |
IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Automobile Insurance | 10% | - Rating and policy issues - Provincial variations - Mandatory and optional coverages |
| Topic 2: From Quote to Policy | 10% | - Policy structure and components - Policy issuance and delivery - Quotation and binding authority |
| Topic 3: Property Insurance Exposures | 10% | - Exposures and perils - Personal property risks - Small commercial property risks |
| Topic 4: Liability Insurance | 12% | - Personal liability coverages - Commercial general liability - Legal liability concepts |
| Topic 5: Insurance and the Intermediary | 10% | - Licensing and regulation - Legal duties and ethics - Roles of brokers and agents |
| Topic 6: Communication and Service Skills | 8% | - Policy changes and endorsements - Client communication - Record keeping |
| Topic 7: Property Insurance Wordings | 12% | - Coverages and exclusions - Common policy forms - Valuation methods |
| Topic 8: Sales and Client Needs | 10% | - Insurance solutions - Client consultation - Risk identification |
| Topic 9: Claims Handling | 8% | - Claim reporting process - Settlement and subrogation - Broker's role in claims |
| Topic 10: The Application Process | 10% | - Underwriting considerations - Duty of disclosure - Completing applications |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. What aspect of communication involves parties interpreting verbal and non-verbal cues?
A) Building rapport
B) Active listening
C) Passive exchange
D) Matching
2. A building valued at $500,000 is insured under a homeowners policy with a guaranteed replacement cost provision. If the building suffers a total fire loss, under what circumstances would the insurer pay the full cost of rebuilding, even if it cost $725,000?
A) The insured notified the insurer 115 days after the building improvements have been completed.
B) The amount of insurance under the policy was 85 percent of the replacement cost at last valuation.
C) The increased cost of replacement was due to a change in the potential occupancy of the building.
D) The amount insured was 100 percent of the replacement cost at last valuation.
3. Brenda's house is valued at $250,000. She has a policy coverage limit of $220,000 and an 80 percent coinsurance clause. What would be the payout if the insured suffers a loss of $150,000?
A) $176,000
B) $220,000
C) $150,000
D) $120,000
4. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?
A) Use close-ended questions with clients at all times
B) Ensure all communication with clients and insurers is done face-to-face
C) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise
D) Recommend that clients consult with experts outside the insurance field if a situation calls for it
5. Which type of adjuster processes a large volume of claims that do not require inspecting property damage or visiting the loss location?
A) Account adjuster
B) Telephone adjuster
C) Service adjuster
D) Remote adjuster
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |
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