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Last Updated: Sep 23, 2026

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Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Discovery32%- Research Methods
  • 1. Identify appropriate research methods for the scenario
  • 2. Synthesize research findings to inform strategy
- Value of Strategy Design
  • 1. Given a scenario, identify the relevant discovery research activities
  • 2. Determine the appropriate design methods and tools to use based on the scenario
  • 3. Explain the value of strategy design within the Salesforce ecosystem
- Ethics and Values
  • 1. Given a scenario, advocate for ethics and values on behalf of both users and the organization
Topic 2: Design30%- Collaboration
  • 1. Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration
- Vision and Roadmap
  • 1. Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration
- Business and Technical Capabilities
  • 1. Given a scenario, determine the technical and business capabilities that underpin the delivery of vision to solution
Topic 3: Leveraging Adjacent Roles/Skills19%- Knowledge and Skill Infusions
  • 1. Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision

Salesforce Certified Platform Strategy Designer Sample Questions:

Question #1

A strategy designer is working on a project with budget constraints. Many of the variables and decisions are unclear in the early stages of design. What should be their approach in terms of bringing skills and talent?

  • A. Bring in team members with strong problem solving capabilities
  • B. Staff heavily from the development phase until the go to market phase.
  • C. Define additional leads for each functional area.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

A strategy designer is working with a product team to reach more diverse audiences. How should the designer make a case for ensuring all future releases meet accessibility standards?

  • A. Plot accessibility standards against impact and difficulty.
  • B. Evaluate competitors ' accessibility standards.
  • C. Focus rationale on how refactoring later is more expensive.
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Correct Answer: C  🗳️

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Question #3

During the ideation stage, a Cloud Kicks team developed a low fidelity prototype to help the company hone its strategy. Which question should the strategy designer focus on next to ensure success?

  • A. What user experience success metrics should be included in the product?
  • B. What are the assumptions about market conditions that would have to be true?
  • C. What are the team ' s technical capabilities to deliver on the solution?
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Correct Answer: B  🗳️

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Question #4

Cloud Kicks (CK) has just added sustainability as a corporate value. CK has assigned a strategy designer to partner with the manufacturing team to look for opportunities to improve on its sustainability goals. What should the designer do to build and rationalize a case with this new team?

  • A. Analyze internal systems through the lens of environmental risk.
  • B. Present research on climate change to the manufacturing team.
  • C. Meet with the manufacturing team and give them feasible solutions.
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Correct Answer: A  🗳️

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Question #5

A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.
What should the strategy designer do to gain alignment?

  • A. Share research insights to build a deeper understanding and urgency around the problems to solve.
  • B. Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision.
  • C. Add the stakeholders ' ideas and agree to pursue both; it is more important to keep the peace on the team.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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