Get real ITIL-4-HVIT exam questions for better preparation
Real Peoplecert ITIL-4-HVIT practice exam questions for easy pass!
Last Updated: Sep 18, 2026
No. of Questions: 113 Questions & Answers with Testing Engine
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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understand the importance of the ITIL guiding principles in a high-velocity IT environment | - Applying ITIL guiding principles
|
| Topic 2: Understand how ITIL practices contribute to high-velocity IT | - Key ITIL practices for high-velocity environments
|
| Topic 3: Understand the digital product lifecycle in terms of the ITIL operating model | - Digital product lifecycle and value streams
|
| Topic 4: Understand concepts regarding the high-velocity nature of digital enterprises | - Understand the concepts of high-velocity IT
|
| Topic 5: Understand how to contribute to achieving value with digital products | - Value creation in high-velocity IT
|
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
A service provider wants to compare two different versions of a checkout page by directing live traffic to each and measuring which produces more completed purchases.
Which technique is being used?
- A. Static code analysis
- B. A/B testing
- C. Chaos engineering
- D. Regression testing
Correct Answer: B 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
Which is often a feature of a service value system for a digitally enabled organization?
- A. Separate value streams for each product and service
- B. Temporary project teams for product or service development
- C. Limited interaction between service providers and service consumers
- D. Detailed processes, procedures, and work instructions
Correct Answer: A 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
A financial institution has created an app for end users to access their accounts. The software product owner is trying to decide which feature they should invest in next.
Which technique would BEST help with this decision?
- A. A/B testing
- B. Minimum viable approach
- C. Continuous testing
- D. Definition of done
Correct Answer: A 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
An organization's executive management team is trying to build a Lean culture. The line managers in this organization have historically focused on ensuring that employees meet performance quotas and that the employees follow documented procedures. The executive management team is working with line managers to reinforce new ways of thinking, acting, and supporting employees. To do this, they are modelling new behaviours.
Which TWO behaviours of the line managers BEST align with Lean culture?
1. Talking directly to employees to understand how work is actually
done
2. Asking team leaders to define new procedures that ensure goals will
be met
3. Asking team leaders what help employees need and offering that help
4. Using coaching techniques to encourage and incentivize employees
- A. 1 and 4
- B. 2 and 3
- C. 1 and 2
- D. 3 and 4
Correct Answer: A 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
A sales team is thinking of implementing a new customer relationship management (CRM) service to increase revenue and improve the customer experience. The sales manager has asked the provider of the CRM service to describe how the service will support the team's goals.
Which are the TWO BEST examples the service provider can present as evidence that value had been realized?
The sales team will be able to:
1. Use data analytics to sell more products to its customers
2. Send customers quick and personalized responses to enquiries
3. Receive training on the basic features of the service
4. Provide more frequent reports to the sales manager
- A. 1 and 4
- B. 2 and 3
- C. 1 and 2
- D. 3 and 4
Correct Answer: C 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
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