Real Cisco 300-830 practice exam questions for easy pass!
Last Updated: Aug 08, 2026
No. of Questions: 82 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Advanced Features and AI | 25% | - Analytics and optimization - Advanced workflow design - Third-party integrations and APIs - AI-powered routing and automation |
| Tenant Configuration and Reporting | 30% | - User and team configuration - Network requirements for Webex Contact Center - Agent and supervisor desktop setup - Reporting dashboards and visualizations - Call recording configuration |
| Digital Channels | 15% | - Digital channel troubleshooting - Chat, email, SMS, social media channel integration - Digital contact routing configuration |
| Telephony and Call Routing | 30% | - Inbound and outbound telephony settings - Telephony integration configuration - Voice call routing components configuration - Webex Contact Center telephony architecture options - Voice channel troubleshooting |
1. Which authentication and authorization specification is required for using Webex Contact Center APIs?
A) API key authentication
B) HTTP authentication
C) Auth 2.0
D) Mutual TLS
2. What are the two current default rate limits for a given client ID when Webex Contact Center APIs are protected with rate limiting? (Choose two.)
A) 300 requests per second
B) 1800 requests per minute
C) 30 requests per second
D) 1000 requests per minute
E) 300 requests per minute
3. An administrator must set up a way to authenticate users via SMS using a randomly generated passcode. Which two nodes in Webex Connect are needed to implement this authentication?
(Choose two.)
A) Evaluate node
B) Generate OTP node
C) Data Parser node
D) Profile node
E) SMS node
4. An administrator is adding a custom connector to integrate a third-party application with their Webex Contact Center org using OAuth 2.0 for authentication. Which two grant types must the administrator choose to accomplish this task? (Choose two.)
A) Server credentials - certificate
B) Client credentials - token
C) Client credentials - client secret
D) Client credentials - private key
E) Client credentials - certificate
5. What are the two types of Local Gateway trunking models with Webex Calling? (Choose two.)
A) PSTN trunks
B) certificate-based trunks
C) registration-based trunks
D) DNS-based trunks
E) enterprise trunks
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B,C | Question # 3 Answer: B,E | Question # 4 Answer: C,D | Question # 5 Answer: B,C |
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