[2024] Use Real Salesforce Dumps - 100% Free Financial-Services-Cloud Exam Dumps
Realistic Financial-Services-Cloud Dumps Latest Salesforce Practice Tests Dumps
Salesforce Financial-Services-Cloud (FSC) Accredited Professional exam is designed for individuals who want to demonstrate their expertise in the financial services industry on the Salesforce platform. The FSC Accredited Professional exam is intended for professionals who have extensive knowledge of financial services, including banking, insurance, wealth management, and capital markets. Financial-Services-Cloud exam is ideal for individuals who are responsible for implementing and managing financial services solutions on the Salesforce platform.
Salesforce Financial-Services-Cloud (FSC) Accredited Professional Exam is designed for professionals who want to demonstrate their expertise in using Salesforce's Financial Services Cloud. Salesforce Financial Services Cloud (FSC) Accredited Professional certification is ideal for professionals who want to work in the financial services industry and want to demonstrate their knowledge of Salesforce's specialized tools and features in this domain.
NEW QUESTION # 60
Lake Tahoe Bank has been using Sales Cloud to support the business to consumer (B2C) activities. The VP of IT wants a better and more flexible data model that can support his B2C Banking use cases. He is considering upgrading to Financial Services Cloud, using Person Accounts. Which 2 of these statements are true for the Financial Services Cloud Person Account Data Model?
- A. Person Accounts can be merged with Business Accounts in Financial Services Cloud
- B. To share a Person Account record the admin will need to create sharing rules Account and Contact objects
- C. The Person Account is a virtual object displaying data from Accounts and Contacts objects. It represents all aspects of the person and includes D data such date of birth or tax ID number.
- D. The Person Account record type can be used when a client is an agent for a broker firm that is doing business with the Financial Institution.
- E. The Person Account model uses the standard Account object to hold all of the details about a person The Account object has been extended " with custom fields and a Person Account Record Type
Answer: C,E
NEW QUESTION # 61
Permission set licenses incrementally entitle users to access features that are not included in their user licenses.
Which three Permission Set Licenses give users access to Financial Services Cloud features?
- A. FSC Insurance
- B. Financial Services Cloud Standard
- C. Action Plans
- D. Lightning Scheduler Resource
- E. Mortgage
Answer: A,B,C
Explanation:
Explanation
The following Permission Set Licenses give users access to Financial Services Cloud features:
Financial Services Cloud Standard: This license enables user access to a license with contractual restrictions for Financial Services Cloud and provides access to core objects such as accounts, contacts, leads, opportunities, cases, activities, reports, dashboards, and custom objects. This license also provides access to some Financial Services Cloud features such as Action Plans, Actionable Relationship Center (ARC), Branch Management, Complaint Management, Data Consumption Framework (DCF), Discovery Framework (DF), Document Generation (DG), Groups (Householding), Intelligent Document Automation (IDA), Intelligent Need-Based Referrals and Scoring (INRS), Referral Management (RM), Relationship Builder (RB), Relationship Groups (RG), Relationship Map (RM), Timeline (TL)1.
Action Plans: This license enables user access to the Action Plans feature, which allows users to create templates for common client processes, such as loan approval, account opening, or financial review. Action Plans can create repeatable tasks and automate the task sequences when executed2.
FSC Insurance: This license enables user access to the Insurance feature, which allows users to manage insurance policies and claims for clients. This license also provides access to some Insurance objects such as Policy, Claim, Coverage Type, Policy Product, Policy Product Offering. Verified References: 12
NEW QUESTION # 62
What capability included in the Financial Services Cloud license can assist bankers in focusing on the most promising referrals?
- A. Referral Routing Rules
- B. Referral Approval Processes
- C. Einstein Referral Scoring for Financial Services Cloud
- D. Intelligent Need-Based Referrals and Scoring
Answer: D
NEW QUESTION # 63
A consultant is building an agent console for an insurance company using FlexCards to provide a 360-degree view of its customers. An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. The agent wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the Account
* Active insurance policies related to the Account
* The ability to view and renew policies
How should the consultant design the FlexCards to meet these requirements?
- A. Parent FlexCard with multiple Q**jld Flex Cards and Card Actions
- B. Parent FlexCard with multiple Cnrraren and different Card States
- C. Parent FlexCard with single Child and multiple Card States
- D. Parent FlexCard with single Child and Card Actions
Answer: A
Explanation:
Explanation
The consultant should design the FlexCards as follows to meet the requirements:
Parent FlexCard with multiple Child Flex Cards and Card Actions. A Parent FlexCard is a construct in Financial Services Cloud that allows you to display information from one record in a card-like format on a Lightning page. A Child FlexCard is a construct in Financial Services Cloud that allows you to display information from related records in a card-like format within a Parent FlexCard. A Card Action is a construct in Financial Services Cloud that allows you to perform actions on a record from within a FlexCard, such as edit, delete, renew, or view details. You can use Parent FlexCards, Child FlexCards, and Card Actions to create an agent console that provides a 360-degree view of your customers and enables quick actions on their records. Verified References: : Salesforce Help Article [6] : Salesforce Help Article [7] : Salesforce Help Article [8]
NEW QUESTION # 64
A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.
What should the consultant consider from a customer onboarding perspective?
- A. If the company struggles with the low effi^ency of tracking required documents for its customers and creating templates for ^ checklists. Discovery Framework is recorrU^ided to improve the current state.
- B. If the company struggles with the low efficiency of tracking required documents for its customers and creating templates for checklists, Action Plan is recommended to improve the current state.
- C. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Discovery Framework can be used to improve the current state.
- D. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.
Answer: D
Explanation:
The consultant should consider the following from a customer onboarding perspective:
If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies, Action Plan can be used to improve the current state. Action Plan is a feature in Financial Services Cloud that allows you to automate and standardize common business processes or service requests, such as customer onboarding, account opening, or loan application. You can use Action Plan to create templates that define the tasks, owners, and deadlines for each process or request. You can also use Action Plan to create instances of templates that apply to specific target records, such as accounts, contacts, or opportunities. Action Plan can help you collect data in questionnaires and ensure compliance with company policies by providing step-by-step guidance and validation rules for each task. Verified Reference: : Salesforce Help Article [4] : Salesforce Help Article [5]
NEW QUESTION # 65
Lake Tahoe Bank is implementing Financial Services Cloud. The bank's new business processes require that Financial Advisors can add individuals to more than one Group or Household using Multiple Relationship Groups. Where do Admins enable Multiple Relationship Groups?
- A. Custom Settings
- B. Object Settings
- C. Profiles
- D. Lightning Page Editor
Answer: A
Explanation:
To enable Multiple Relationship Groups, which is a feature that allows users to add individuals to more than one group or household, the Admin needs to use Custom Settings. Custom Settings are similar to custom objects and enable application developers to create custom sets of data, as well as create and associate custom data for an organization, profile, or specific user. The Admin can use Custom Settings to enable Multiple Relationship Groups by following these steps:
From Setup, enter Custom Settings in the Quick Find box, then select Custom Settings.
Click Manage next to Group Member Record Type Mapper.
Click Edit next to Default Organization Level Value.
In Multiple Relationship Groups Enabled, select True.
Click Save.
NEW QUESTION # 66
Which of these statements is correct?
- A. To assign the Action Plans permission set the user must have a Financial Services Cloud license.
- B. Assigning the Action Plan permission set automatically assigns an Action Plans permission set license to the user.
- C. Lightning is not required to enable Action Plans
- D. To give users access to the new action plans feature, you must add the Action Plans permission set to the user.
Answer: D
NEW QUESTION # 67
How can the Salesforce Administrator make sure that highly sensitive Life Events or Business Milestones will not be shown until the event actually happened?
- A. Hide the Event or Milestone on the Events & Business Milestones Lightning Component page properties.
- B. Remove the Event or Milestone from the Lightning Component in the Developer Console.
- C. Life Events are part of the FSC managed package, therefore the Salesforce Admin must contact Salesforce Support to remove the Event from the Lightning Component.
- D. Delete the value from the Event Type picklist on the Life Event Object or the Milestone type on the Business Milestone object
Answer: A
Explanation:
Explanation
To hide highly sensitive Life Events or Business Milestones until they happen, the Admin can hide them on the Events & Business Milestones Lightning Component page properties. The Events & Business Milestones Lightning Component is a component that displays a timeline of life events and business milestones for a client or a group. The Admin can use the page properties to customize the component and select which event types or milestone types to show or hide on the timeline2. Verified References: 2
NEW QUESTION # 68
A wealth management firm is looking to start tracking its clients' hobbies for marketing purposes in Salesforce. Which Financial Services Cloud feature is most suitable for this?
- A. Interest Tags
- B. Topics
- C. Engagement Topics
- D. Alerts
Answer: A
Explanation:
Explanation
The Financial Services Cloud feature that is most suitable for tracking clients' hobbies for marketing purposes is Interest Tags. Interest Tags are features that allow users to add tags to contacts or individuals based on their interests or preferences. Users can create custom interest tags or use predefined ones from FSC. By using Interest Tags, the wealth management firm can capture its clients' hobbies and use them for marketing segmentation or personalization.
NEW QUESTION # 69
Lake Tahoe Bank is implementing Financial Services Cloud. The bank's new business processes require that Financial Advisors can add individuals to more than one Group or Household using Multiple Relationship Groups. Where do Admins enable Multiple Relationship Groups?
- A. Custom Settings
- B. Object Settings
- C. Profiles
- D. Lightning Page Editor
Answer: A
Explanation:
Explanation
To enable Multiple Relationship Groups, which is a feature that allows users to add individuals to more than one group or household, the Admin needs to use Custom Settings. Custom Settings are similar to custom objects and enable application developers to create custom sets of data, as well as create and associate custom data for an organization, profile, or specific user. The Admin can use Custom Settings to enable Multiple Relationship Groups by following these steps:
From Setup, enter Custom Settings in the Quick Find box, then select Custom Settings.
Click Manage next to Group Member Record Type Mapper.
Click Edit next to Default Organization Level Value.
In Multiple Relationship Groups Enabled, select True.
Click Save.
NEW QUESTION # 70
Universal Container wants to ensure that users complete the standard industry field when creating a new account record. To address the concern the administrator set the Industry field as required. However, some users are still able to create a new account record without completing the Industry Field.
What should an administrator do to troubleshoot the issues? (2 answers)
- A. Verify the industry field is set as required on all the account page layouts assigned to the users
- B. Verify the users have the "Edit" permission for accounts on their profiles
- C. Verify the users have the "Modify all data" permission for account on their profiles
- D. Verify the field-level security for the industry field is not set to "Read Only" on the user profiles.
Answer: A,D
NEW QUESTION # 71
The Salesforce Admin at Lake Tahoe Bank is implementing Financial Services Cloud and wants to rollup financial data at the client and group levels? What functionality can Rollup By Lookup (RBL) provide for this requirement?
- A. Rollups for multiple joint owners are not supported.
- B. Rollup By Lookup (RBL) displays associated records for Financial Accounts, Financial Goals and Opportunities.
- C. An RBL rule displays summary calculations of financial account information, such as account balances.
- D. RBL calculations can't be disabled when importing data into your Salesforce org.
- E. When you edit a financial account record or primary Group membership, the Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the client and Group levels.
Answer: B,C,E
NEW QUESTION # 72
The Salesforce Admin of Lake Tahoe Wealth Management Company needs to update an existing, published Action Plan Template to accommodate a change in the firm's annual client review process. What steps should the Admin take to make that change?
- A. Clone the existing Action Plan Template and make any necessary changes on the new Action Plan Template.
- B. Set the Action Plan Template to "Inactive" and then make changes to the template, as necessary.
- C. Edit the published Action Plan Template directly.
Answer: A
Explanation:
To update an existing, published Action Plan Template, the Admin should clone the existing Action Plan Template and make any necessary changes on the new Action Plan Template. This is because published Action Plan Templates cannot be edited directly or set to inactive4. Cloning an Action Plan Template creates a copy of it with a new name and ID, which can then be modified and published4. Verified Reference: 4
NEW QUESTION # 73
What should an administrator consider when setting up case feed?
- A. The Use Case Feed permission is automatically active for all profiles
- B. Chatter Feed tracking must be enabled for the case object.
- C. Case feed requires the Service Cloud User feature license
- D. Case feed replaces the standard case detail page by default
Answer: B
NEW QUESTION # 74
A Financial Services Cloud (FSC) administrator wants to create a new FSC permission set that includes the Access Interest Tags for Financial Services Cloud permission.
Which two permission sets should be cloned to create this new permission set and give access to interest tags?
- A. FSC Standard permission set
- B. FSC Basic permission set
- C. FSC Foundations permission set
- D. FSC Extension permission set
Answer: C,D
Explanation:
Explanation
The Access Interest Tags for Financial Services Cloud permission is included in two permission sets that are provided by FSC:
FSC Foundations permission set: This permission set grants access to the core features of FSC, such as financial accounts, account groups, households, goals, referrals, and interest tags7.
FSC Extension permission set: This permission set grants access to additional features of FSC that extend beyond the core functionality, such as action plans, relationship groups, relationship maps, client tasks, client notes, and interest tags8.
To create a new FSC permission set that includes the Access Interest Tags for Financial Services Cloud permission, either of these permission sets can be cloned and modified as needed.
References:
FSC Foundations Permission Set
FSC Extension Permission Set
NEW QUESTION # 75
What does a page layout allow an administrator to control?
- A. The fields users see on detail and edit pages
- B. The record types available to each role and profile
- C. The business process and related picklist values displayed
- D. The fields users see in reports and list views
Answer: A
NEW QUESTION # 76
The investor relations director of a large insurance company just published a press release after the company's Quarterly Earnings Call to report about its digital transformation implementing Salesforce Financial Services Cloud (FSC).
Which three value outcomes should the company's stakeholders expect?
- A. Achieved higher CSAT & NPS scores attributed to personalized customer experiences driven by shorter waits due to decreased average case handle times and improved self-service solutions via Einstein Bots for FSC
- B. Drove Advisor productivity with a daily task list, client life events, opportunities, and aggregated household information directly from D the FSC HomeT\e
- C. Streamlined the entire deal lifecycle with FSC. leveraging relationship maps and interaction history in business development/discovery D to accelerate pipe management and research
- D. Automated claims orchestration via straight through processing workflow rules from OmniStudio with minimal human intervention from insurance adjusters or underwriters, allowing claims to be completed faster and at scale
- E. Improved customer onboarding experiences by fast-tracking and simplifying document tracking and approvals via FSC Action Plans
Answer: A,B,E
Explanation:
Explanation
The following value outcomes should the company's stakeholders expect from implementing Salesforce Financial Services Cloud (FSC):
Achieved higher CSAT & NPS scores attributed to personalized customer experiences driven by shorter waits due to decreased average case handle times and improved self-service solutions via Einstein Bots for FSC. This outcome means that the company improved its customer satisfaction (CSAT) and net promoter score (NPS) metrics by providing customized and relevant interactions with customers, reducing their waiting time by handling cases more efficiently, and offering self-service options through chatbots powered by artificial intelligence.
Improved customer onboarding experiences by fast-tracking and simplifying document tracking and approvals via FSC Action Plans. This outcome means that the company enhanced its customer onboarding process by speeding up and streamlining the document management and approval workflow using Action Plans, which are features that allow users to create templates for common client processes, such as account opening, loan application, or financial review.
Drove Advisor productivity with a daily task list, client life events, opportunities, and aggregated household information directly from the FSC Home Page. This outcome means that the company increased its advisor productivity by providing them with a daily task list that shows their priorities and action items, a client life events component that shows important events in their clients' lives, an opportunities component that shows potential sales deals, and an aggregated household information component that shows a holistic view of their clients' financial situation, all on the FSC Home Page
NEW QUESTION # 77
What capability included in the Financial Services Cloud license can assist bankers in focusing on the most promising referrals?
- A. Referral Routing Rules
- B. Referral Approval Processes
- C. Einstein Referral Scoring for Financial Services Cloud
- D. Intelligent Need-Based Referrals and Scoring
Answer: D
Explanation:
Explanation
Intelligent Need-Based Referrals and Scoring is a capability that helps bankers prioritize the most promising referrals by assigning a score based on the client's needs, preferences, and interactions. It also helps bankers route referrals to the best suited specialists or advisors.
NEW QUESTION # 78
Lake Tahoe Bank is migrating customer records from the Individual Model to Person Accounts. Which three steps should a Data Architect take to ensure a successful migration?
- A. Enable 'Individual to Person Account Migration' in Custom Settings.
- B. Log a case with Salesforce to perform the conversion from the indrvkJual Model to Person Accounts.
- C. Use a CSV field to map PersonRecordTypeld to the Person Account RecoroTypeld and use Data Loader to update Client Records
- D. Ensure Person Accounts is enabled on the org
- E. Configure your Person Account record types m the Indrvidual Record Type Mapper.
Answer: C,D,E
NEW QUESTION # 79
......
Financial-Services-Cloud Dumps PDF - Financial-Services-Cloud Real Exam Questions Answers: https://www.itpass4sure.com/Financial-Services-Cloud-practice-exam.html
Financial-Services-Cloud Exam [2024] Dumps Salesforce PDF Questions: https://drive.google.com/open?id=1PXp3LnszvEUcti5fuja3nsM-VPVMGABT
