Real Avaya 3300 practice exam questions for easy pass!
Last Updated: Aug 12, 2026
No. of Questions: 61 Questions & Answers with Testing Engine
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Reference: https://downloads.avaya.com/css/P8/documents/100142082
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| Section | Weight | Objectives |
|---|---|---|
| Reporting & Statistics | 10% | - Key performance indicators - Report generation and customization - Real-time and historical reporting |
| Maintenance & Troubleshooting | 20% | - Logs, traces, and diagnostic tools - Routine system monitoring and health checks - Common faults and resolution procedures |
| Configuration & Administration | 30% | - Contact Center Manager Administration (CCMA) navigation - Agents, agent groups, and skillsets configuration - Access and partition management - Call routing and CDN configuration |
| System Architecture & Components | 20% | - Core components: CCMA, CCM, Media Server, Communication Manager - Protocols and integration points - Avaya Aura Contact Center (AACC) architecture |
| Service Creation & Scripting | 20% | - Variables, expressions, and intrinsics - Service Creation Environment (SCE) fundamentals - Script design, testing, and deployment |
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