Get real MB-230日本語 exam questions for better preparation
Real Microsoft MB-230日本語 practice exam questions for easy pass!
Updated: Sep 17, 2026
No. of Questions: 373 Questions & Answers with Testing Engine
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MB-230日本語 Exams with verified real questions and real answers will help you 100% pass
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Associated Certification
The Microsoft MB-230 is one of the certification exams required to earn the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate. This certificate is appropriate for individuals who want to develop CX solutions that are agile, fast, and leverage Artificial Intelligence to anticipate business needs. To get certified, however, every candidate is required to pass PL-200 exam in addition to MB-230.
Microsoft MB-230日本語 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Customer Service Functional Consultant |
| Exam Number: | MB-230 |
| Passing Score: | 700 / 1000 |
| Certificate Validity Period: | 1 year (renewal required) |
| Exam Format: | Drag-and-drop, Case study, Yes/No, Multiple choice |
| Available Languages: | Russian, Italian, Korean, German, Chinese (Simplified), Japanese, English, French, Indonesian (Indonesia), Chinese (Traditional), Portuguese (Brazil), Arabic (Saudi Arabia), Spanish |
| Exam Duration: | 100 minutes |
| Real Exam Qty: | 40-60 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate |
| Exam Price: | $165 USD |
| Sample Questions: | Microsoft MB-230日本語 Sample Questions |
| Exam Way: | Online (proctored) or at a testing center |
| Pre Condition: | None |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-230 |
Scheduling Implementation: 10-15%
- Resources Management: This topic requires your expertise in configuring resources, business closures, organizational units, work hours, and equipment and facilities.
- Services Management: The test takers will need to demonstrate their skills in defining services, scheduling service activities, and configuring fulfillment preferences. They will also need to show their expertise in a scheduling service activity with schedule boards and creating the schedule boards.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-230.aspx
MB-230: Microsoft Dynamics 365 Customer Service Exam Certified Professional salary
The average salary of a MB-230: Microsoft Dynamics 365 Customer Service Exam Certified Expert in
- India - 15,00,327 INR
- England - 70,632 POUND
- Europe - 80,347 EURO
- United State - 90,247 USD
Microsoft MB-230日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement scheduling | 5% | - Manage services
|
| Topic 2: Manage analytics, visualizations, and insights | 10% | - Manage insights
|
| Topic 3: Manage cases and Knowledge Management | 20% | - Create and manage cases
|
| Topic 4: Manage entitlements and SLAs | 15% | - Create and manage entitlements
|
| Topic 5: Implement Connected Customer Service | 10% | - Manage Connected Customer Service scenarios
|
| Topic 6: Implement multi-session experiences for Customer Service | 20% | - Configure the Customer Service workspace
|
| Topic 7: Implement routing | 10% | - Configure unified routing
|
| Topic 8: Implement Microsoft Power Platform | 10% | - Configure Power Automate
|
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