Real HP HP2-N31 practice exam questions for easy pass!
Updated: Jul 29, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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| Certification Vendor: | HP |
| Exam Name: | Selling HP BSM Solutions |
| Exam Number: | HP2-N31 |
| Passing Score: | 70% |
| Real Exam Qty: | 40-60 |
| Available Languages: | English |
| Exam Duration: | 75 minutes |
| Related Certifications: | HP Sales Certification HP Business Service Management (BSM) Certification |
| Exam Format: | Multiple choice |
| Sample Questions: | HP HP2-N31 Sample Questions |
| Exam Way: | Online or test center proctored exam |
| Pre Condition: | No strict prerequisites, but recommended knowledge of HP Software and IT Service Management concepts |
| Section | Objectives |
|---|---|
| HP BSM Solution Architecture | - Integration with IT operations and monitoring tools - Key components and platform overview |
| Use Cases and Business Scenarios | - IT service monitoring and incident management - Business service impact analysis |
| Selling HP BSM Solutions | - Customer needs analysis and positioning - Competitive differentiation and value messaging |
| HP Business Service Management (BSM) Fundamentals | - Core concepts of Business Service Management - Value proposition of BSM solutions |
1. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)
A) saving time and money via an automated time tracking application
B) tracking quality errors in application testing
C) reducing data center power consumption
D) improving operations through greater system visibility
E) lowering costs around improved team efficiency
2. What is the most correct value proposition for HP Software's BSM Application Performance management Solution?
A) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
C) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
D) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.
3. Which Network Management business challenges do IT executives face that are solved through BSM? (Select two.)
A) reducing costs through tool consolidation
B) providing better asset management tracking
C) reducing data center power consumption
D) monitoring security breaches more effectively
E) meeting and reporting on compliance and regulatory requirements
4. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)
A) end user monitoring to track business service levels
B) providing cross-domain visibility of IT infrastructure events to remove duplication
C) improving consistency in application testing
D) providing faster mean time to resolution (MTTR)
E) proactively enforcing policy and compliance reporting
5. Which capabilities of the BSM Network Management solution help customers achieve their goals? (Select two.)
A) business process testing and reporting
B) faster problem resolution, freeing up resources for other priority projects
C) cross-domain event tracking and management capability
D) consolidation of multiple tools to reduce cost
E) real user monitoring
Solutions:
| Question # 1 Answer: D,E | Question # 2 Answer: A | Question # 3 Answer: D,E | Question # 4 Answer: A,D | Question # 5 Answer: B,C |
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