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Real Avaya 6402 practice exam questions for easy pass!
Updated: Sep 14, 2026
No. of Questions: 63 Questions & Answers with Testing Engine
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Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office Implementation |
| Exam Number: | 6402 |
| Available Languages: | English |
| Related Certifications: | Avaya IP Office Support Avaya IP Office Platform Credentials Avaya IP Office Configuration and Maintenance |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Sample Questions: | Avaya 6402 Sample Questions |
| Exam Way: | Typically delivered as a proctored certification exam through authorized Avaya testing channels, available online or at a testing center depending on regional policies. |
| Pre Condition: | Practical knowledge of Avaya IP Office solutions and enterprise voice networking is recommended. Prior implementation training or equivalent experience is beneficial. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and SIP Integration | - Network services
|
| IP Office Solution Architecture | - Platform fundamentals
|
| Troubleshooting | - Problem diagnosis
|
| System Maintenance and Verification | - Operational management
|
| Applications and Unified Communications | - Integrated applications
|
| Installation and Initial Configuration | - System deployment
|
| User and Telephony Configuration | - Endpoint configuration
|
Avaya IP Office Implementation Sample Questions:
With which two types of operating modes is the System SD Card available?
- A. IP Office G.711 and G.713 mode
- B. IP Office private and business mode
- C. IP Office A-Law and p-Law mode
- D. IP Office T.36 and T.42 mode
Correct Answer: C 🗳️
A customer engages some sales reps who are only in the office occasionally. They will share the same telephone. Which user profile will you configure for this scenario?
- A. Agent
- B. Standard User
- C. Remote Manager
- D. Hot Desk User
- E. No User
Correct Answer: D 🗳️
Which three applications are included on the Admin CD? (Choose three.)
- A. SSA System Status Application
- B. Delta SQL Server
- C. VoiceMail Pro
- D. Monitor
- E. IP Office Manager
Correct Answer: A,D,E 🗳️
The licensing model of IP Office offers four different edition licenses. Which sequence shows the correct dependency of the licenses?
- A. Essential Edition > Basic Edition > Preferred edition > Advanced Edition
- B. Basic Edition > Preferred Edition > Advanced Edition > Essential Edition
- C. BasicEdition > Essential Edition > Preferred Edition > Advanced Edition
- D. Advanced Edition > Basic Edition > Essential Edition >Preferred Edition
- E. Basic Edition > Essential Edition > Advanced Edition > Preferred Edition
Correct Answer: C 🗳️
Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
- A. Users need to record theirnames.
- B. Configure DialBy Name action off Auto Attendant.
- C. Add names to the system directory.
- D. EmbeddedVoicemail code is set.
Correct Answer: A,C 🗳️
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