Real Avaya 3305 practice exam questions for easy pass!
Updated: Jul 30, 2026
No. of Questions: 64 Questions & Answers with Testing Engine
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| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam 3305 |
| Exam Number: | 3305 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Related Certifications: | Avaya Aura Experience Portal Avaya Professional Credential |
| Available Languages: | English |
| Recommended Training: | Avaya Aura Experience Portal Training |
| Exam Registration: | Avaya Learning |
| Sample Questions: | Avaya 3305 Sample Questions |
| Exam Way: | Computer-based exam delivered via authorized testing centers or online proctored exam depending on region. |
| Pre Condition: | Basic knowledge of Avaya Aura platform and contact center solutions is recommended. |
| Official Syllabus URL: | https://www.avaya.com/en/training/ |
| Section | Objectives |
|---|---|
| Topic 1: POM (Proactive Outreach Manager) Implementation | - Outbound dialing strategies and workflows - POM campaign configuration |
| Topic 2: Avaya Aura Experience Portal Architecture | - System components and deployment architecture - Integration with Avaya Aura ecosystem |
| Topic 3: Installation and Configuration | - Initial system configuration and setup - Experience Portal installation procedures |
| Topic 4: Troubleshooting and Support | - Identifying and resolving system issues - Log analysis and diagnostics |
| Topic 5: System Administration and Maintenance | - System monitoring and performance tuning - User management and role configuration |
1. A/hen configuring a scheduled report on the Avaya tie types may be selected? (Choose three)
A) .xls (Microsoft Excel)
B) .jpg (Digital Image)
C) .doc (Microsoft Word)
D) .pdf (Portable Document Format)
E) .csv (Comma separated value)
2. The Alarm Manager page on Experience Portal Manager shows an Alarm:
Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?
A) Avaya Aura Experience Portal
B) Avaya Aura Communication Manager
C) Avaya Aura Session Manager
D) Intelligent Customer Routing
3. Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)
A) Call transferred
B) Call routed
C) Call failed
D) Call completed
E) Call completed in SSA
4. A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?
A) http://www.oracle.com
B) http://support.avaya.com
C) The Oracle JDBC driver is installed automatically
D) The Experience Portal DVD
5. The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)
A) Experience Portal Manager (EPM)
B) Private Brain Exchange (PBX) servers
C) Avaya Media Servers (AMS)
D) Application Enablement Services (AES)
E) Media Processing Platform (MPP)
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: B | Question # 3 Answer: A,B,E | Question # 4 Answer: A | Question # 5 Answer: A,E |
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