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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display.
What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?

A) Enable indexing on all visible fields on the Invoice related Iist and create a training plan for the users.
B) Convert the Invoice master-detail into a lookup relationship and tell the users it Is a required field.
C) Move the invoice related list to a separate tab on the record page and communicate the change to users.

2. Cloud Kicks wants to measure the adoption of its Sales Cloud rollout.
Which key performance indicator (KPI) should the consultant recommend?

A) Number of Community Contacts added In the last year
B) Number of User logins in the last month
C) Number of Opportunities Closed Lost In the last month

3. Cloud Kicks has recently set up Sales Cloud and wants to measure the health of an account by comparing the amount of emails that are exchanged in a month.
What should the consultant recommend?

A) Activity Report
B) Salesforce Inbox
C) Einstein Activity Capture

4. Cloud Kicks manages prospects for lead generation in a marketing application.
To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

A) All prospects
B) Contacted prospects
C) Qualified prospects

5. Cloud Kicks' (CK) global sales operations team has to export reports from Salesforce and manipulate them in Excel to convert regional deals to the correct currency conversion. CK wants to generate accurate reporting directly in Sales Cloud.
After enabling Advanced Currency Management, what should the consultant do next?

A) Adjust currency conversion dynamically based on date range.
B) Show deal values in a user's default currency.
C) Update currency values manually on a weekly basis.

Solutions: