Real Salesforce Plat-UX-101 practice exam questions for easy pass!
Last Updated: Oct 08, 2026
No. of Questions: 168 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Describing the user-centered design process - Identifying user interface design principles |
| Topic 2: Discovery | 13% | - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps - Determining business needs and user needs |
| Topic 3: Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Topic 4: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 5: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 6: Interaction Design | 14% | - Defining user flows and interactions - Creating wireframes and prototypes - Designing effective page layouts |
| Topic 7: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 8: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
A UX Designer wants to conduct customer interviews as part of discovery research. Which best practice should be followed while conducting these interviews?
Correct Answer: A 🗳️
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Cloud Kicks' marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity process is essential to the design. Which three new records would typically be created when they convert a lead?
Correct Answer: C 🗳️
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A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required. Which Usability Heuristic is being used in this case?
Correct Answer: B 🗳️
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Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users. Which tool should a UX Designer use to document a user's archetypical characteristics, goals, common tasks, and pain points?
Correct Answer: A 🗳️
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Cloud Kicks wants to use Paths for onboarding its sales representatives. Which Path feature should be used to add onboarding value?
Correct Answer: B 🗳️
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