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Real Salesforce Plat-UX-101 practice exam questions for easy pass!

Last Updated: Oct 08, 2026

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Salesforce Plat-UX-101 Practice Q&A's

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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: UX Fundamentals16%- Understanding accessibility standards and guidelines
- Describing the user-centered design process
- Identifying user interface design principles
Topic 2: Discovery13%- Identifying customer experience objectives and goals
- Analyzing existing user experiences and identifying gaps
- Determining business needs and user needs
Topic 3: Visual Design11%- Applying Salesforce Lightning Design System (SLDS)
- Designing responsive and mobile-friendly interfaces
Topic 4: Information Architecture12%- Creating effective labeling and categorization systems
- Designing site maps and navigation structures
Topic 5: Testing11%- Analyzing testing results and making recommendations
- Planning and conducting usability testing
Topic 6: Interaction Design14%- Defining user flows and interactions
- Creating wireframes and prototypes
- Designing effective page layouts
Topic 7: Salesforce Lightning Design System13%- Applying SLDS components and patterns
- Identifying the purpose and resources of SLDS
Topic 8: Configuration and Customization10%- Configuring Lightning pages and apps for optimal UX
- Understanding declarative customization options for UX

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

A UX Designer wants to conduct customer interviews as part of discovery research. Which best practice should be followed while conducting these interviews?

  • A. Engage in a friendly and informal way.
  • B. Analyze findings in the moment.
  • C. Ignore vague or general answers.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Cloud Kicks' marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity process is essential to the design. Which three new records would typically be created when they convert a lead?

  • A. Account, Opportunity, Order
  • B. Converted Lead, Opportunity, Activity
  • C. Account, Contact, Opportunity
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required. Which Usability Heuristic is being used in this case?

  • A. User Control and Freedom
  • B. Visibility of system status
  • C. Error diagnosis and recovery
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users. Which tool should a UX Designer use to document a user's archetypical characteristics, goals, common tasks, and pain points?

  • A. Personas
  • B. Storyboards
  • C. User Stories
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Correct Answer: A  🗳️

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Question #5

Cloud Kicks wants to use Paths for onboarding its sales representatives. Which Path feature should be used to add onboarding value?

  • A. Integrated buttons to automate approvals
  • B. Key fields to complete before next Path stage
  • C. Actions and recommendations component
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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