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Salesforce Plat-Arch-201 Exam Syllabus Topics:

Salesforce Certified Platform Data Architect Sample Questions:

1. Northern Trail Outfitters (NTO) wants to capture a list of customers that have bought a particular product. The solution architect has recommended to create a custom object for product, and to create a lookup relationship between its customers and its products.
Products will be modeled as a custom object (NTO_ Product__ c) and customers are modeled as person accounts. Every NTO product may have millions of customers looking up a single product, resulting in a lookup skew.
What should a data architect suggest to mitigate Issues related to lookup skew?

A) Create a custom object to maintain the relationship between products and customers.
B) Select Clear the value of this field option while configuring the lookup relationship.
C) Create multiple similar products and distribute the skew across those products.
D) Change the lookup relationship to master-detail relationship.

2. The head of sales at Get Cloudy Consulting wants to understand key relevant performance figures and help managers take corrective actions where appropriate. What is one reporting option Get Cloudy Consulting should consider?

A) Lead conversion rate report
B) Sales KPI Dashboard
C) Opportunity analytic snapshot
D) Case SLA performance report

3. Northern Trail Outfitter has implemented Salesforce for its associates nationwide, Senior management is concerned that the executive dashboard is not reliable for their real-time decision- making. On analysis, the team the following issues with data entered in Salesforce.
- Information in certain records is incomplete.
- Incorrect entry in certain fields causes records to be excluded in
report fitters.
- Duplicate entries cause incorrect counts.
Which three steps should a data architect recommend to address the issues?

A) Build a sales data warehouse with purpose-build data marts for dashboards and senior management reporting.
B) design and implement data-quality dashboard to monitor and act on records that are incomplete or incorrect
C) Explore third-party data providers to enrich and augment information entered in salesforce.
D) Periodically export data to cleanse data and import them back into Salesforce for executive reports.
E) Leverage Salesforce features, such as validate rules, to avoid incomplete and incorrect records.

4. Universal Containers (UC) has 50 million customers and stores customer order history on an ERP system. UC also uses Salesforce to manage opportunities and customer support.
In order to provide seamless customer support, UC would like to see the customer's order history when viewing the customer record during a sales or support call.
What should a data architect do in order to provide this functionality, while preserving the user experience?

A) Use Salesforce Connect and an external object to display the order history in Salesforce
B) Use an Apex callout to populate a text area field for displaying the order history.
C) Import the order history into a custom Salesforce object, update nightly
D) Embed the ERP system in an iframe and display on a custom tab.

5. Universal Containers (UC) is implementing Salesforce Sales Cloud and Service Cloud. As part of their implementation, they are planning to create a new custom object (Shipments), which will have a lookup relationship to Opportunities. When creating shipment records, Salesforce users need to manually input a customer reference, which is provided by customers, and will be stored in the Customer_Reference__c text custom field. Support agents will likely use this customer reference to search for Shipment records when resolving shipping issues. UC is expecting to have around 5 million shipment records created per year. What is the recommended solution to ensure that support agents using global search and reports can quickly find shipment records?

A) Set Customer-Reference_c as an External ID (non-unique).
B) Set Customer-Reference_c as an External ID (unique).
C) Implement an archiving process for shipment records created after five years.
D) Implement an archiving process for shipment records created after three years.

Solutions: