Get real ISO-14001-Lead-Auditor exam questions for better preparation

An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
"It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance." The auditor seeks evidence of the awareness of subcontractor personnel of the environmental policy set by management.
From the following options, select two issues that all subcontractor personnel should be aware of relating to the organisation's environmental policy.

• A. Commitment to environmental protection
• B. Conducting environmental risk assessments
• C. Communicating with trade unions
• D. Addressing customer complaints
• E. Continual improvement of the EMS
• F. Complying with legal requirements

You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC's EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you...

• A. reviewed the infrastructure maintenance plan?
• B. reviewed the needs and expectations of interested parties?
• C. reviewed the documented operational procedures?
• D. reviewed the authorities and responsibilities of all roles?
• E. reviewed the emergency response plans?
• F. reviewed the environmental objectives?
• G. developed any formal documented plan to change the EMS?
• H. evaluated the extra amount of waste that will be generated?
• I. revised the internal audit programme?

You have been nominated audit team leader for the second recertification to ISO 14001 of ABC, a public transport organisation in a big city. The audit is planned to take place in two months ' time. The audit program manager asks you to review the answer provided by ABC to a nonconformity raised during the last surveillance audit carried out eight months ago. The nonconformity reads as follows: " ABC does not always communicate its relevant environmental requirements to external providers. Evidence: A two-month contract signed with a new external provider of the maintenance for ABC ' s buses did not contain any relevant environmental requirements. " Which two would you consider to be the best acceptable corrections from ABC?

• A. We revised the environmental policy to include the concern for external providers
• B. We revised the contract signed with the external provider to include environmental requirements
• C. We decided to contract another external provider of maintenance services
• D. We developed a documented procedure to describe the procurement process
• E. We identified environmental aspects related to the external provider ' s activities
• F. We retrained procurement personnel for the ISO 14001 requirements

During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor be used for the audit duration to save on travel expenses.
Select two correct responses by the individual(s) managing the audit programme.

• A. State that it is too late for his request to be considered.
• B. Advise the EMS Manager that his request can be accepted.
• C. Inform the EMS Manager that the audit team make-up is a decision to be taken by the individual(s) managing the audit programme.
• D. Suggest that the EMS Manager choose another certification body.
• E. State that there may be a possibility of conducting a remote audit instead of on-site.
• F. Suggest asking the certification body management to consider the request.

A multi-level shopping centre is open every day to the public from 09:00-21:00. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on.
Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights, thus saving on lighting costs, but the board has not yet approved the estimated budget for this.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try to reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed on each floor of the centre. We take readings every hour, and we plot the consumption graph for every staff shift.
Select three options that would provide evidence of conformance with clause 9.1.1 of ISO 14001.

• A. An increase in the visitors using the centre.
• B. An environmental objective to achieve lower energy consumption.
• C. Certification showing that the meters are calibrated to known standards.
• D. A procedure that provides instructions in taking meter readings and using them to plot a graph.
• E. Periodic analysis of the results of meter readings.
• F. Training records for centre staff.
• G. Ambient temperature measurements of management offices.
• H. Installing motion sensor lighting in rooms to switch lights off automatically when empty.