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Last Updated: Sep 12, 2026

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Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Create calendar items, create recurring calendar items, cancel calendar items
  • Create and manage calendars
Topic 2
  • forward and reply to messages
  • configure basic Auto Archive settings
  • clean up messages, mark a message as read or unread
Topic 3
  • Customize reply messages, change text formats for all outgoing messages
Topic 4
  • configure Junk Email and Clutter settings
  • flag outgoing messages for follow up
Topic 5
  • Set calendar item importance, forward calendar items, configure reminders
  • display multiple calendars
Topic 6
  • create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant
Topic 7
  • sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

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Skills measured

  • Manage contacts and groups (10-15%)
  • Manage messages (35-40%)
  • Manage the Outlook environment for productivity (20-25%)
  • Manage schedules (35-40%)

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