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Apple 9L0-066 Exam Syllabus Topics:

Apple OS X Yosemite Troubleshooting Sample Questions:

1. Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?

A) Help Joseph erase the hard disk and reinstall OS X and forgotten.
B) Have Joseph startup from OS X Recovery and open the Firmware Password utility
C) Ask Joseph to startup from OS X Recovery and choose
D) Explain to Joseph that he can unlock the disk using the recovery key created when FileVault 2 was enabled.

2. Jeff uses his living room television as a display for his Mac mini. Jeff states the Bluetooth keyboard paired with his Mac mini intermittently stops responding. What steps can you advise Jeff to take to resolve the issue? SELECT THREE.

A) Press a key on the keyboard to reconnect it with the Mac.
B) Check the battery level of the keyboard.
C) Turn off Bluetooth in the Bluetooth pane of System Preferences.
D) Keep wireless devices within 33 feet (10 meters) of the Mac.
E) Turn Wi-Fi off and on.
F) Check Activity Monitor.
G) Make sure Show Bluetooth in menu bar is selected in System Preferences.

3. If you have File Vault 2 enabled on your Mac, how do you start up from OS X Recovery?

A) You must turn off disk encryption to use this feature.
B) Hold the Command and R keys at startup.
C) Open System Preferences > Startup Disk preference pane, then select the OS X Recovery disk.
D) Use the Option key and choose OS X Recovery disk in the Startup Manager,

4. John often uses his computer around his roommates. He would like to keep his information private by requiring a password each time the computer wakes from sleep. How does John enable this feature?

A) In System Preferences, click Energy Saver, then click 'Require password immediately after sleep or screen saver begins.'
B) Open System Preferences and click Desktop & Screen Saver. Click 'Require password immediately after sleep or screen saver begins.'
C) Move the cursor to the bottom-right corner of the display and enter a password when prompted.
D) Open Security & Privacy in System Preferences and click 'Require password immediately after sleep or screen saver begins.'

5. Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response?

A) "To install OS X Yosemite, you will need to download a version of Mac App Store that will run on any version of OS X."
B) "To update to OS X Yosemite, you need to have Mac OS X Leopard v10.5.2 or later already installed on your Macs."
C) "To download OS X Yosemite from the App Store, you will need to have Mac OS X Snow Leopard v10.6.8 or newer installed."
D) 'To download OS X Yosemite, you will need to have OS X Mountain Lion v10.8 installed and App Store running."

Solutions: