Real Nortel 920-164 practice exam questions for easy pass!
Last Updated: Sep 05, 2026
No. of Questions: 57 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Weight | Objectives |
|---|---|---|
| System Configuration and Administration | 25% | - Database and license management - User and administrator accounts - Basic system setup |
| Maintenance and Monitoring | 20% | - Routine maintenance tasks - System monitoring and logging - Backup and restore procedures |
| Troubleshooting and Fault Resolution | 10% | - Common error conditions - Fault isolation and resolution - Diagnostic tools and procedures |
| Installation and Initialization | 25% | - Pre-installation planning - Software installation procedures - Post-installation configuration |
| System Overview and Architecture | 20% | - Contact Center Manager RIs6.0 components - Hardware and software requirements - System architecture and interfaces |
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