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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. You use Microsoft Dynamics CRM Online 2011. You have a custom entity that tracks conferences that contacts attend. For each conference that a contact attends, you need to track the contact s attendance dates, hotel, and product interest. What should you do?

A) Create a manual many-to-many (N:N) relationship. Add the required fields to the contact entity.
B) Create a native many-to-many (N:N) relationship. Add the required fields to the conference entity.
C) Create a manual many-to-many (N:N) relationship. Add the required fields to the conference entity.
D) Create a manual many-to-many (N:N) relationship. Add the required fields to the intersect entity.
E) Create a native many-to-many (N:N) relationship. Add the required fields to the intersect entity.


2. You deploy a managed solution that allows form customization. A customer adds tabs and fields to several forms. You add a field to a form that has been customized by a customer, and export a new version of the managed solution. Which options are available when you import the managed solution?

A) You can overwrite selected customizations and maintain selected customizations.
B) You can maintain selected customizations.
C) You must overwrite or maintain all customizations.
D) You can overwrite selected customizations.


3. Which of the following statements about entity mapping in Microsoft Dynamics CRM 2011 are true? (Choose all that apply.)

A) One source field can be mapped to many fields in the target entity.
B) Mapping keeps data in the source entity synchronized with data in the target entity.
C) Mapping maintains a relationship between the source entity and the target entity after a record is created.
D) Mapping does not apply if a user creates a new record outside of the context of a parent record.


4. In Microsoft Dynamics CRM 2011 on-premises, you create a custom entity named Offices that stores information about office locations where contacts work. Each contact works at a single office location. You need to ensure that if an Offices record is deleted, associated Contacts records are not. Which type of one-to-many (1:N) relationship should you create between the Offices and Contacts entities?

A) system to custom parental relationship
B) custom to system parental relationship
C) system to custom referential relationship
D) custom to system referential relationship


5. The Microsoft Dynamics CRM 2011 Account entity has multiple main forms. Which of the following determines which main form is shown to a specific user?(Choose all that apply.)

A) the user is a member of a team that has the role that is assigned to the form
B) the form is enabled for fallback
C) the user s security role is assigned to the form
D) the user is assigned to the form directly
E) another user has shared the form


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: A,D
Question # 4
Answer: D
Question # 5
Answer: A,B,C

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