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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

Question 1

DRAG DROP You deploy a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local.
The pool is configured with
the Session Initiation Protocol (SIP) domain litware.com. The environment includes the following:
-a Front End Server named Lync2013FE1
-a Back End Server named Lync2013BE
-an Edge Server named Lync2013Edge that is a member of Edge pool Edgepool.contoso.local
Your Lync 2013 topology supports the following access, meeting, administration, and external web service URLs:
-https://Dialin.litware.com
-https://Meet.litware.com
-https://Admin.contoso.local
-https://external.litware.com
You want to support external Lync Web App clients.
You plan to publish Lync 2013 HTTP Web services through a reverse proxy. You need to issue a certificate to publish Lync 2013 Web services through a reverse proxy firewall. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

Question 2

You support a customer whose Microsoft Lync Server 2013 environment consists of:
-A single Lync Server 2013 Standard Edition pool that is located in a main office, and
-Four branch offices that are connected by a 3MB dedicated wide area network (WAN) link, each of which has 100 users.
Users in the branch offices report poor quality audio during conferences that are hosted on Lync. The client has taken the following steps:
-Implement Quality of Service (QoS) and Call Admission Control (CAC).
-Provision policy-based QoS for your Lync media traffic.
-Enable CAC from the Lync Server 2013 Control Panel.
-Define the main office and each branch office as a site and associate its subnets.
-Poor audio quality persists.
You ask your customer to provide the output of running the Get-CsNetworkSite
cmdlet. The relevant portion of the results includes:

You need to improve the audio quality in your environment. What should you do?

A. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and an Audio Limit of 1 MB and assign the profile to each branch site.
B. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and an Audio Limit of 3 MB and assign the profile to each branch site.
C. Create a region route to route network traffic between the Lync network sites that you created.
D. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and assign the profile to the central site.

Question 3

You plan to deploy a Microsoft Lync Server 2013 Enterprise server by using a
side-by-side upgrade from Office Communication Server (OCS) 2007 R2.
You perform the following actions:
-Complete the schema updates, forest update, and domain update.
-Define and connect the Lync Server 2013 topology to OCS 2007 R2 by using topology builder.
-Deploy Front End Pool, Director Pool, Persistent Chat Pool, and Edge Pool.
The Lync Server 2013 environment is using the OCS 2007 R2 Mediation Server
and associated PSTN gateway for PSTN inbound and outbound calls.
You want to test the Lync Server 2013 server for inbound, outbound, and dial-in
conference calls from a test computer that is located in a customer's office. Your
access to the customer network is restricted to Lync Severs, OCS servers, and some
test computers. During inbound, outbound, and dial-in conference calls, you encounter problems with media.
The calls have significant jitter and packet loss. Calls are intermittently disconnecting.
You need to determine the cause of these problems.
What should you do?

A. Run NetMonitor on the Mediation Server.
B. Run a protocol analyzer on the Public Switched Telephone Network (PSTN) gateway.
C. Run NetMonitor on the Edge Server.
D. Run the ClsController.exe command and select the Incomingand OutgoingCalls scenario on the Front End Server.

Question 4

You support a Microsoft Lync Server 2013 environment that includes:
-Two Enterprise consolidated Lync servers in a single pool,
-Two Edge consolidated Lync servers in a single pool,
-One Microsoft Office Web Apps server, and
-One reverse HTTP(S) proxy server. Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified Messaging has been configured and set
up as part of the Lync 2013 implementation project. You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable. You begin migrating test accounts. When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device. In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: "Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)

Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)

You need to ensure that the LPE device can authenticate to EWS. What should you do?

A. Update the certificate chain on the Exchange CAS.
B. Reissue the current Exchange CAS server certificate and bind to the IIS service.
C. Remove the Lync Client certificates for the test user from the Lync server.
D. Update the Lync server internal web services certificate on each front-end pool server.

Question 5

You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool named ConPool01. You implement Enterprise Voice. Some users still use desktop phones that are connected to the local Private Branch Exchange (PBX) to make and receive calls. Some users who have PBX desktop phones report that they can no longer make or receive calls with their desktop phones. You need to ensure that users can place calls from their desktop phones. What should you do?

A. In Voice Policy, select the Enable bandwidth policy override checkbox.
B. In Voice Routing, create a new Dial Plan.
C. Validate configuration for the Line Uniform Resource Indicator (URI).
D. On the Edge server, download the certificate chain and then restart the Lync services.

Solutions: