Real EXIN ITILFND practice exam questions for easy pass!
Last Updated: Aug 03, 2026
No. of Questions: 325 Questions & Answers with Testing Engine
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The price of the ITIL Foundation exam is $349 USD.
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| Section | Objectives |
|---|---|
| Topic 1: Four Dimensions of Service Management | - Information and technology - Value streams and processes - Partners and suppliers - Organizations and people |
| Topic 2: Key Concepts of Service Management | - Value, outcomes, costs, and risks - Service relationships and value co-creation |
| Topic 3: ITIL Service Value System (SVS) | - Guiding principles integration - Service Value Chain activities - Opportunity, demand, and value - Governance |
| Topic 4: ITIL Management Practices (Overview) | - Service management practices (e.g., Incident Management, Service Desk) - Technical management practices (e.g., Deployment Management) - General management practices (e.g., Continual Improvement, Change Control) |
| Topic 5: ITIL Guiding Principles | - Think and work holistically - Optimize and automate - Collaborate and promote visibility - Keep it simple and practical - Progress iteratively with feedback - Start where you are - Focus on value |
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