Real ServiceNow CIS-ITSM日本語 practice exam questions for easy pass!
Last Updated: Aug 11, 2026
No. of Questions: 201 Questions & Answers with Testing Engine
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Following are the quick details related to the CIS-ITSM Certification Exam
Exam Registration: Registration should be done using the ServiceNow Webassessor. For successful exam registration, candidates must have exam vouchers that can be obtained on completing the prerequisite pieces of training for ITSM implementation.
Exam Mode: On-line Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration. In both testing venues, the exam is conducted through a consistent, friendly, user interface customized for ServiceNow tests.
Exam Price: $150 (USD)
Exam Name: Certified Implementation Specialist - ServiceNow Training and Certification
Exam Code: ServiceNow CIS-ITSM Certification Exam
Valid Attempts: Candidates failing to pass the exam, can register again to take the exam up to three times.
Exam type: Multiple Choice Questions
Number of Questions: 65 Questions
Duration: 90 minutes
Certified Implementation Specialist - ServiceNow Training and Certification
ServiceNow Training and Certification
ServiceNow Certification Program FAQ
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The Certified Implementation Specialist - IT Service Management Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in becoming a certified implementation specialist for the ServiceNow ITSM platform. This exam certifies the candidates are skilled enough for configuring, implementing, and maintaining the ServiceNow ITSM platform and applications.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Level Management | 10-15% | - SLA definitions and metrics
|
| Topic 2: Reporting and Analytics | 5-10% | - Performance analytics for ITSM
|
| Topic 3: Knowledge Management | 5-10% | - Knowledge base structure
|
| Topic 4: Incident Management | 15-20% | - Incident creation and management
|
| Topic 5: Change Management | 15-20% | - Change request lifecycle
|
| Topic 6: ServiceNow Platform Fundamentals | 15-20% | - ServiceNow architecture and UI navigation
|
| Topic 7: Asset Management Integration | 5-10% | - Hardware and software asset tracking
|
| Topic 8: ITSM Framework and Setup | 20-25% | - ITSM Pro functionality and capabilities
|
| Topic 9: Configuration Management (CMDB) | 10-15% | - CMDB fundamentals
|
| Topic 10: Problem Management | 10-15% | - Problem workflow and states
|
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