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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 3
B) 1
C) 4
D) 2

2. Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)

A) Embedded Voicemail code is set.
B) Configure Dial By Name action off Auto Attendant.
C) Add names to the system directory.
D) Users need to record their names.

3. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) MS Outlook
B) Microsoft office Communicator
C) Lotus Messages
D) Lotus Notes

4. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) System Monitor with default filters
B) System Monitor with ISDN L3 filter options enabled
C) SSA Snapshot
D) Debug Manager on DTE port

5. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) HTTP
B) IMAP
C) POP3
D) MAPI

Solutions: