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Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

1. Welche zwei weitergeleiteten Kontakttypen werden in Avaya Contact Center Select (ACCS) unterstützt? (Wähle zwei.)

A) Predictive Outbound
B) Gescannte Dokumente
C) Web-Chat
D) MMS-Textnachrichten

2. Wie hoch ist bei Avaya Equinox Meetings Online die maximale Anzahl an Zuschauern von Liveübertragungen für eine Pro VMR-Version?

A) 25 Zuschauer
B) 100 Zuschauer
C) 500 Zuschauer
D) 50 Zuschauer

3. Woher werden in Avaya Contact Center Select Social-Media-Daten in den Agenten-Desktop geladen?

A) Die Communication Control Toolkit-Datenbank
B) Die Contact Center Manager-Verwaltungsdatenbank
C) Die Contact Center Manager Server-Datenbank
D) Die Contact Center Multimedia-Datenbank

4. Welche Funktion erfordert bei den Avaya J100 Series IX IP-Telefonen PoE Klasse 2?

A) Das Tastenmodul JBM24/JEM24
B) Das drahtlose J100-Modul
C) Die eingebaute Lautstärkeanhebung
D) Das Farbdisplay

5. Welche Funktion erfordert bei den Avaya J100 Series IX IP-Telefonen PoE Klasse 2?

A) Das Tastenmodul JBM24/JEM24
B) Das drahtlose J100-Modul
C) Die eingebaute Lautstärkeanhebung
D) Das Farbdisplay

Solutions: