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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. A customer has hired a new system technician to support their Avaya IX Workplace solution. While troubleshooting an issue with Avaya IX Workplace AAMS, the system technician has locked the Avaya IX Workplace AAMS Server as part of the procedure, however accidentally forgot to unlock it later.
How will Clients be affected by a locked AAMS?

A) Users will not be able to register on their Avaya IX Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX Workplace for Web Clients
B) Avaya IX Workplace clients will display the error "AAMS resource is locked".
C) Users will be able to register on their Avaya IX Workplace Clients (Windows/Mac/iOS/Android), but not on Avaya IX Workplace for Web Clients.
D) Calls to/from Avaya IX Workplace for Web Clients will fail.

2. Which tool allows you to view Presence and Instant Messaging/Multimedia Messaging information for a chosen user?

A) Avaya Breeze Dashboard
B) From the Presence Services menu of System Manager
C) Presence Services Admin Web GUI
D) Solution Deployment Manager (within System Manager)

3. Which AAMS log, accessible via web GUI, displays details about changes to the AAMS state/configuration?

A) Operational Log
B) Security Log
C) Event Log
D) Components Status Log

4. Where can you administer or verify if an end-user has Instant Messaging capability?

A) Avaya Aura Messaging CLI
B) System Manager > User Management
C) Avaya Aura Messaging Web GUI
D) Avaya Breeze CLI

5. Which three call flow steps apply to Avaya IXTM Workplace Clients? (Choose three.)

A) Register and uses SIP Signaling with Communication Manager.
B) Exchange Instant Message/Multimedia Message information with Presence Services via HTTPS.
C) Obtain Dynamic Configuration from AADS.
D) Register and exchange SIP signaling with ASM.
E) Obtain Dynamic Configuration from SMGR.

Solutions: