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Last Updated: Sep 01, 2026

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Topics of Avaya Aura Maintenance 7004 Exam

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Avaya Aura Maintenance 7004 exam dumps will include the following topics:

1. Dialing Plans

  • Enable and configure H.323 and SIP Gateway properties on the Call Server.
  • Identify, isolate, and correct IP Peer Networking issues.
  • Distinguish between types of dialing plans.
  • Identify the key components of the IP Peer network.
  • Identify the attributes of the Zone Based Dialing.
  • Prepare the System for IP Peer Networking.
  • Configure the Call Server Database to support the Zone Based Dialing.
  • Configure the Call Server Database to support ESA.
  • Configure IP telephone in Zone Based Dialing.

2. Networking

  • Given a BARS database output, determine the correctness of the programming to process a call.
  • Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.
  • Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
  • Identify the components that comprise an ESN network.
  • Identify the prompts and responses required to provision network signaling.
  • Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
  • Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
  • Given a description of a networking issue, determine what action should be taken to resolve the issue.
  • Given a customer's dialing plan and routes, determine the parameters that will satisfy the routing.
  • Identify the required network signaling types in a network configuration.
  • Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
  • Given programming output, verify that the coordinated dialing plan is properly provisioned.
  • Validate that the system programming meets the customer requirement.
  • Given a network diagram and dialing plan, determine the location codes to be used in the network.

3. Administration and Maintenance

  • Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
  • Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
  • Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.
  • Describe the basic functionality of commonly- used user interfaces.
  • Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.
  • Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
  • Given customer requirements, determine techniques, features and services that restrict user access to system resources.
  • Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
  • Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
  • Describe the Subscriber Manager Database synchronization mechanisms.
  • Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.

How much Avaya Aura Maintenance 7004 Exam Cost

The price of the Avaya Aura Maintenance 7004 exam is $125 USD.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/19085

How to Prepare For Avaya Aura Maintenance 7004 Exam

Preparation Guide for Avaya Aura Maintenance 7004 Exam

Introduction

Avaya has created a track for IT professionals to certify as a Contact Center Product Release Information on the Avaya platform. This certification program provides Avaya professionals a way to demonstrate their skills. The assessment is based on a rigorous exam using industry standard methodology to determine whether a candidate meets Avaya's proficiency standards.

According to Avaya, a Avaya Aura Maintenance 7004 enables organizations to leverage Avaya Communication Server 1000. With a thorough understanding of Avaya Communication Server, individual can design, develop, and manage robust, secure, scalable, highly available, and dynamic solutions to drive business objectives.

Certification is evidence of your skills, expertise in those areas in which you like to work. If candidate wants to work on Avaya Aura Maintenance 7004 and prove his knowledge, Certification offered by Avaya. This Avaya Aura Maintenance 7004 Certification helps a candidate to validates his skills in Avaya Aura Maintenance 7004 Technology i.e. specific to Avaya Communication Server 1000. In this guide, we will cover the Avaya Aura Maintenance 7004 Certification Exam, Avaya Aura Maintenance 7004 Certified professional salary and all aspects of the Avaya Aura Maintenance 7004 Certification.

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What is the duration, language, and format of Avaya Aura Maintenance 7004 Exam

  • Format: Multiple choices, multiple answers
  • Number of Questions: 65
  • Passing Score 72%
  • Length of Examination: 60 minutes
  • Language - English

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Avaya 7004 Exam Syllabus Topics:

SectionObjectives
System Maintenance and Operations- Troubleshooting and diagnostics
- Routine system maintenance procedures
Feature Implementation & Support- Configuring and managing features on CS1000
- IP Peer Networking and on-net/off-net options
Avaya Communication Server 1000 Architecture & Components- CS1000 integration with Avaya Aura® systems
- Communication Server 1000 hardware and software components
Network & Dial Plan Configuration- Numbering and dialing plan configuration (CDP, LOCs, steering codes)
- Digit manipulation and routing
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