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If a Case requires involvement from one of the Legal team, the Case owner adds one of the corporate lawyers to the Legal SME field on the case. Since cases are private, how can we grant a lawyer access to a specific case when their assistance is needed?

• A. Create a Criteria Based Sharing Rule that shares to the Legal Public Group when the " legal assistance needed " field is checked.
• B. Create a Criteria Based Sharing Rule that shares to the Corporate Legal Team Role when the " legal assistance needed " field is checked.
• C. Use Apex Managed sharing in a case Trigger that shares the record to the user identified in the Legal SME field.

Universal Containers has implemented Customer Community with Customer Community Plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor. Which feature only supports these requirements?

• A. Permission set to grant community admin permission
• B. Delegate external user
• C. Partner super user

Universal Containers (UC) has a mostly Private organization-wide default, as it ' s a core principle of UC to respect client data privacy. UC has implemented complex processes for granting access to Opportunity data.
A few key members of the sales reporting team need to always be able to see, but not change, Opportunity data for all opportunities. What should an architect recommend as an approach to meet these requirements?

• A. Create a permission set that grants the View All permission for Opportunity.
• B. Give the View All Data permission to the Sales Reporting profile.
• C. Create a permission set that grants the View All Data permission.

A user uploads a PDF to the Files Home private library. Who is able to view the PDF?

• A. Only the user
• B. The user and users with View All Data permission
• C. The user and users above them in the Role Hierarchy

The sales managers at Universal Containers requested their teams to define each user ' s role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associates should only get the following permissions: 1. Read access to the accounts. 2. Read access to cases related to the accounts. 3. No access to deals related to the accounts. The sales associates may be granted access to opportunities when needed. Assuming the overall sharing model of the organization is Private and no sharing rules are configured on the Account object, how should an architect achieve these requirements?

• A. Use Account teams and sharing rules to share cases with sales associates. No change required to the Opportunity object.
• B. Use Account teams and Case teams. No configuration required for the Opportunity object.
• C. Use Account teams to define access to accounts as well as opportunities and cases related to accounts.