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Real Pegasystems PEGACPDC25V1 practice exam questions for easy pass!

Updated: Nov 06, 2026

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Pegasystems PEGACPDC25V1 Exam Overview:

Certification Vendor:Pegasystems
Exam Name:Pega Certified Decisioning Consultant 25
Exam Number:PEGACPDC25V1
Real Exam Qty:60-75
Exam Duration:90-120
Exam Format:Multiple Choice, Scenario-based Questions
Available Languages:English
Certificate Validity Period:1 year
Exam Price:$175 USD
Related Certifications:Pega Customer Decision Hub Certification
Pega Certified Senior System Architect
Pega Certified System Architect
Passing Score:70%
Recommended Training:Pega Academy - Customer Decision Hub Learning
Exam Registration:Pega Certification Portal
Sample Questions:Pegasystems PEGACPDC25V1 Sample Questions
Exam Way:Online proctored or test center
Pre Condition:Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub.
Official Syllabus URL:https://www.pega.com/services/education-and-certification

Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 2
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 3
  • Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
Topic 4
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 5
  • Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.

Reference: https://academy.pega.com/exam/certified-pega-decisioning-consultant-5

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions:

Question #1

A financial institution's NBA team discovers that they need to modify their risk assessment strategy and edit a scorecard used for loan approvals. The team lead reviews the available options in 1:1 Operations Manager to determine the most appropriate approach to implementing these changes.
Which approach should the team lead use to implement these strategy and scorecard modifications?

  • A. Submit an Other request type in the Customer Decision Hub portal
  • B. Submit a Create new action request in 1:1 Operations Manager
  • C. Submit an Update existing action request in 1:1 Operations Manager
  • D. Create a new revision in 1:1 Operations Manager, followed by a new change request in the Customer Decision Hub portal
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

U+ Bank is promoting a new premium credit card with an 18% APR to its existing customers. To protect customer value, the bank wants to avoid offering this card to customers who already hold a credit card with a lower Interest rate (12% APR or below).
Which engagement policy condition type should you use to exclude customers with lower-interest cards from receiving the premium offer?

  • A. Eligibility
  • B. Action-level Suitability
  • C. Suitability
  • D. Applicability
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

You are a decisioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the leftand drag it to the correct requirement on the right.

Reveal Solution  Discussion  0

Correct Answer:

Question #4

U+ Bank, a retail bank, has recently implemented Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

  • A. Create an external email treatment and use an external tool to design the email.
  • B. Create an Internal email treatment and use Customer Decision Hub to design the email.
  • C. Create an external email treatment and use Customer Decision Hub to design the email.
  • D. Create an internal email treatment and import the email content HTML.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Acme Retail uses Pega Customer Decision Hub to present various offers to its customers. The company notices that some high-value customers are not receiving any offers. The marketing team wants to identify these underserved customers.
Which tool in Pega Customer Decision Hub can Acme Retail use to identify segments of customers who are not receiving relevant offers?

  • A. CDH Assistant
  • B. Application Overview
  • C. Scenario Planner
  • D. Value Finder
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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