Get real PEGACPDC23V1 exam questions for better preparation
Real Pegasystems PEGACPDC23V1 practice exam questions for easy pass!
Updated: Aug 07, 2026
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Pegasystems PEGACPDC23V1 Exam Overview:
| Certification Vendor: | Pegasystems |
| Exam Name: | Certified Pega Decisioning Consultant 23 |
| Exam Number: | PEGACPDC23V1 |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Related Certifications: | Certified Pega Data Scientist Certified Pega Lead Decisioning Architect |
| Passing Score: | 70% |
| Exam Format: | Multiple choice, Scenario, Drag and drop |
| Available Languages: | English |
| Exam Way: | Onsite or Online Proctored (via Pearson VUE) |
| Pre Condition: | Decisioning Consultant |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant-0 |
Pegasystems PEGACPDC23V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Next-Best-Action concepts | 10% | - Optimize customer value in contact center - Essentials of always-on outbound - Define the starting population - Optimize next-best-action strategy - One-to-one customer engagement |
| Topic 2: Channels | 10% | - Create a real-time container - Real-time containers - Send offer emails - Share action details with third-party distributors |
| Topic 3: Engagement policies | 12% | - Define customer engagement policies - Create an engagement strategy - Customer journeys |
| Topic 4: Contact policy and volume constraints | 13% | - Avoid overexposure of actions - Avoid overexposure on outbound - Limit action volume on outbound |
| Topic 5: Decision strategies | 25% | - Create engagement strategies using customer credit score - Create and understand decision strategies |
| Topic 6: AI and Arbitration | 8% | - Action arbitration - Prioritize with business levers - Action prioritization with AI |
| Topic 7: Actions and treatments | 12% | - Define an action for outbound - Present a single offer on the web - Define and manage customer actions |
| Topic 8: Business agility in 1:1 customer engagement | 10% | - Implementing business changes using Revision Manager - Lifecycle of a change request - Agility in a customer engagement project - Launching new offer on web - Updating existing actions - Change management process - Building your business operations team |
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