Get real MS-220 exam questions for better preparation

Real Microsoft MS-220 practice exam questions for easy pass!

Updated: Sep 07, 2025

No. of Questions: 107 Questions & Answers with Testing Engine

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MS-220 Exams with verified real questions and real answers will help you 100% pass

Our Microsoft MS-220 study material is researched and written by the experts who acquaint with the knowledge in the actual test. The accurate and verified answers can help you prepare well for the actual test. Besides, you can try MS-220 free demo questions to assess the validity of it.

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MS-220 Practice Q&A's

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Microsoft MS-220 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Identify mobile device access states and what the states indicate
  • Troubleshoot Exchange Online mail flow issues
Topic 2
  • Troubleshoot Outlook continuously asking for Exchange Online password
  • Troubleshoot issues synchronizing remote recipient attributes with Exchange Online
Topic 3
  • Troubleshoot Exchange Online configuration issues
  • read and analyze SMTP protocol logs for hybrid deployments and third-party systems
Topic 4
  • Troubleshoot permissions issues related to calendar sharing
  • Determine why content for a published calendar is not up to date
Topic 5
  • Determine which rules are triggered when an email arrives at a user’s inbox
  • Troubleshoot DNS-related mail flow issues
Topic 6
  • Review and interpret ActiveSync logs to troubleshoot Outlook Sync EAS connection issues
  • Review mobile devices statistics to confirm the reason for a block
Topic 7
  • Troubleshoot issues reported by Microsoft Defender for Office 365
  • Troubleshoot issues creating and applying retention policies
Topic 8
  • Troubleshoot messages that are categorized as false positive or false negative
  • Determine whether the sender SPF DMARC and DKIM records are valid
Topic 9
  • Troubleshoot revocation issues for encrypted emails
  • Outlook client cannot connect to Exchange Online mailbox
Topic 10
  • Troubleshoot domain setup and configuration issues
  • Troubleshoot issues where mail destined for one tenant is incorrectly routed to another tenant
Topic 11
  • Describe how to obtain Outlook client configuration information
  • Interpret message properties used by message records management (MRM)
Topic 12
  • Review and interpret Messaging Records Management (MRM) mailbox diagnostics logs
  • Review the Allow Blocked Quarantine (ABQ) list to identify blocked or quarantined devices
Topic 13
  • Troubleshoot bulk actions including email creation, moves, modifications, and deletion
  • Determine when to restore or recover an inactive mailbox
Topic 14
  • Review and interpret message trace results and policies associated with those results
  • Troubleshoot Exchange Online access to public folders

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220

Prerequisites for Microsoft MS-220 Exam

Before taking the Microsoft MS-220 Exam, you need to be aware of its prerequisites so that you can prepare yourself accordingly. Here is a list of things that you need to know before taking the exam:

You must be a technical expert in order to take this exam. You should have experience in working with virtualization technologies such as VMware vCloud Air Network, Azure Stack, and Amazon Web Services (AWS). You should also know how to work with Office 365 and Skype for Business Online services.

You must have at least two years of experience working as a network engineer or administrator in an enterprise environment where cloud services are used on a regular basis.

The path to achieving success in the Microsoft MS-220 certification Exam

The path to achieving success in the Microsoft MS-220 certification Exam is not an easy one. It requires a lot of preparation and hard work. If you are looking for a way to pass this exam with ease, then you are in the right place.

Microsoft MS-220 exam is one of the most sought-after certification exams in the IT industry. The demand for this certification is increasing day by day due to its significance in the IT industry. Microsoft MS-220 exam dumps help your get certified.

Microsoft Exchange Online exam is one of the most difficult certification exams, but once you get through it and earn your certification, it will help you get a lucrative job as well as boost your career growth.

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