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Updated: Sep 17, 2026

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IBM M2170-652 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Cúram Sales Mastery Test v1
Exam Number:M2170-652
Exam Format:Multiple Choice
Available Languages:English
Related Certifications:IBM Cúram Social Program Management
Sample Questions:IBM M2170-652 Sample Questions
Exam Way:Online or internal IBM training-based assessment

IBM M2170-652 Exam Syllabus Topics:

SectionObjectives
Topic 1: Competitive Landscape- Market positioning
  • 1. Comparison with alternative social program platforms
    • 2. Differentiators of IBM Cúram solution
      Topic 2: Solution Architecture- Technical architecture overview
      • 1. Component-based architecture
        • 2. Integration with enterprise systems
          Topic 3: Sales Positioning and Value Proposition- Value messaging for public sector clients
          • 1. Improved citizen service delivery
            • 2. Operational efficiency and cost reduction
              Topic 4: Sales Scenarios and Use Cases- Typical customer engagement scenarios
              • 1. Public welfare program modernization
                • 2. Digital transformation initiatives in government agencies
                  Topic 5: IBM Cúram Social Program Management Overview- Core platform purpose and public sector use cases
                  • 1. Government and public services applications
                    • 2. Social program management capabilities
                      Topic 6: Product Capabilities- Functional modules and features
                      • 1. Benefits administration and service delivery
                        • 2. Case management and eligibility determination

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