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Real WGU Information-Technology-Management practice exam questions for easy pass!
Updated: Sep 23, 2026
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WGU Information-Technology-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
|---|---|
| Exam Name: | Information Technology Management Objective Assessment |
| Exam Number: | QGC1 |
| Exam Price: | Included in WGU tuition (no separate exam fee) |
| Exam Format: | Proctored Online Objective Assessment, Multiple Choice, Multiple Response |
| Available Languages: | English |
| Certificate Validity Period: | N/A (degree competency assessment, not a standalone certification) |
| Passing Score: | Competency-based (WGU scoring model; exact threshold not publicly disclosed) |
| Exam Duration: | Unknown (typically 90–120 minutes for WGU objective assessments) |
| Real Exam Qty: | Unknown (typically 50–70 for objective assessments, varies) |
| Recommended Training: | WGU Course Materials (Information Technology Management QGC1) |
| Exam Registration: | WGU Student Portal |
| Sample Questions: | WGU Information-Technology-Management Sample Questions |
| Exam Way: | Online proctored objective assessment via WGU testing system |
| Pre Condition: | Enrollment in Western Governors University Information Technology Management degree program; completion of associated course materials recommended. |
| Official Syllabus URL: | https://www.wgu.edu |
WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
| Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
| IT Management Fundamentals | - IT governance principles - IT organizational structures and roles |
| IT Financial and Strategic Management | - Alignment of IT strategy with business goals - IT budgeting and cost management |
| Project and Service Management | - Project lifecycle and methodologies (e.g., Waterfall, Agile) - IT service management concepts (e.g., ITIL basics) |
WGU Information Technology Management QGC1 Sample Questions:
Which protocol provides for the collection, organization, and modification of information about managed devices on IP networks?
- A. File Transfer Protocol (FTP)
- B. Telnet protocol (TELNET)
- C. Hypertext Transfer Protocol (HTTP)
- D. Simple Network Management Protocol (SNMP)
Correct Answer: D 🗳️
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Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.
- A. Business continuity plans
- B. Backup and recovery plans
- C. Disaster recovery plans
- D. Authentication plans
- E. Augmentation plans
Correct Answer: A,B,C 🗳️
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How might global population growth impact IT leaders?
- A. By restricting access to conserve existing resources
- B. By delaying upgrades until population trends stabilize
- C. By focusing on routine system upkeep instead of expanding
- D. By supporting the rapid expansion of digital infrastructures
Correct Answer: D 🗳️
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Which information system facilitates the sharing of data between the human resources and purchasing department in the same corporation?
- A. Customer relationship management (CRM)
- B. Executive support (ES)
- C. Enterprise resource planning (ERP)
- D. Geographic information system (GIS)
Correct Answer: C 🗳️
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An inventory manager is using a company's customer relationship management (CRM) system to determine how much inventory to pre-order for an upcoming sales promotion.
Which phase of CRM does this describe?
- A. Reporting
- B. Defining
- C. Analyzing
- D. Predicting
Correct Answer: D 🗳️
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