Get real ITIL-4-Specialist-Create-Deliver-and-Support日本語 exam questions for better preparation

Real ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 practice exam questions for easy pass!

Updated: Jul 23, 2026

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ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam Overview:

Certification Vendor:AXELOS / PeopleCert
Exam Name:ITIL® 4 Specialist: Create, Deliver and Support
Exam Number:ITIL-4-Specialist-Create-Deliver-and-Support
Real Exam Qty:40
Exam Price:$495 USD
Related Certifications:ITIL 4 Foundation
ITIL 4 Managing Professional
Exam Duration:90 minutes
Certificate Validity Period:3 years
Passing Score:70% (28/40)
Available Languages:English, French, German, Spanish, Portuguese, Japanese, Chinese, Arabic, Dutch
Exam Format:Multiple Choice, Closed Book, Proctored
Recommended Training:AXELOS Accredited Training Providers
Exam Registration:PeopleCert Official Registration
Sample Questions:ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Sample Questions
Exam Way:Online proctored or onsite at accredited centers
Pre Condition:ITIL 4 Foundation certification + completion of accredited training course
Official Syllabus URL:https://www.axelos.com/certifications/itil-4/itil-4-specialist-create-deliver-and-support

ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Service Design and Development: This section of the exam measures the skills of Service Designers and covers how to design and develop services that align with both customer needs and business objectives. It includes identifying and defining service requirements, designing service components, and ensuring service quality throughout the development lifecycle.
Topic 2
  • Service Delivery: This section of the exam measures the skills of IT Operations Managers and covers the core processes and activities essential for the effective delivery of IT services. It emphasizes the importance of managing service transitions and operations to maintain consistent, high-quality service output.
Topic 3
  • Service Performance Metrics: This section of the exam measures the skills of IT Performance Analysts and covers how to identify and interpret key performance indicators and metrics. The focus is on evaluating service effectiveness and making data-driven decisions to improve service outcomes.
Topic 4
  • Service Automation and Technology: This section of the exam measures the skills of Automation Engineers and covers the integration of automation and technology in the development, delivery, and support of IT services. It includes understanding how tools and platforms streamline operations and increase efficiency.
Topic 5
  • Customer and User Experience: This section of the exam measures the skills of Service Experience Managers and covers aligning service delivery with customer expectations. It focuses on delivering satisfying experiences by quickly and effectively addressing user needs and service issues.
Topic 6
  • ITIL 4 Principles: This section of the exam measures the skills of IT Service Managers and covers the application of ITIL 4’s guiding principles such as “Focus on Value,” “Start Where You Are,” and “Optimise and Automate.” The aim is to drive operational efficiency and service excellence.
Topic 7
  • Service Support: This section of the exam measures the skills of Technical Support Specialists and covers the support functions required to manage and maintain IT services. It includes practices for issue resolution, incident management, and sustaining service reliability over time.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-create-deliver-and-support-2693

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