HP Selling HP Supplies 2020 Sample Questions:

1. What advantage do Original HP PageWide cartridges provide?

A) They come with a lifetime replacement warranty.
B) They use proprietary algorithms to help determine print history and print behavior for specific printers.
C) They print to the end of the page consistently, avoiding half-printed and poor-quality pages when the cartridge is ready for replacement.
D) They use industry-standard formulations of black and color Inks to allow easy and affordable refills.

2. A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?

A) Almost 90% of remanufactured cartridges end up in a landfill.
B) Remanufactured ink cartridges can only be reused a few times before the recycled plastics break down.
C) Every remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.
D) Remanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.

3. A medical records firm stores patient Information In file drawers for many years to comply with government regulations. They need to know that the documents will still be legible when retrieved in the future. What should you tell this customer to instill confidence in the longevity of documents printed with Original HP ink?
(Select two.)

A) Formulas for Original HP ink and the designs of Original HP ink cartridges are the results of years of research and testing using certified sustainable methods. Every prototype was developed with the planet in mind.
B) Permanence of documents printed with Original HP ink on HP archival paper has been tested over centuries to ensure legibility. These documents have been shown to be readable after having been stored in low-light conditions for up to 500 years.
C) Each new Original HP ink cartridge takes up to five years of development and is the result of more than
1,000 prototypes.
D) Original HP ink is formulated with centuries of combined experience from scientists and engineers.
E) Documents printed with Original HP ink on HP Advanced or Premium Plus photo papers have been proven to meet guidelines for archival preservation, which means that their permanence is guaranteed for 50* years.

4. According to the Spencer Labs Color Cartridge Reliability Comparison Study, how do Original HP cartridges compare to non-HP cartridges?

A) Original HP cartridges are easier to install and recycle.
B) Original HP cartridges yield faster printing speeds with no wasted pages.
C) Original HP cartridges are more secure as a result of better packaging and supply chain control.
D) Original HP cartridges are more dependable and produce significantly higher print quality and color fidelity.

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