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Real Salesforce FS-Con-101 practice exam questions for easy pass!
Updated: Aug 07, 2026
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Salesforce FS-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Field Service Consultant |
| Exam Number: | FS-CON-101 |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Service Cloud Consultant |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple Choice, Multiple Select |
| Real Exam Qty: | 60 |
| Passing Score: | Not publicly disclosed (scaled scoring system used by Salesforce) |
| Exam Price: | USD 200 (retake: USD 100) |
| Available Languages: | English, Japanese, French, German, Spanish, Portuguese (Brazil) |
| Certificate Validity Period: | Maintained via Salesforce release maintenance exams (no fixed expiration) |
| Recommended Training: | Service Cloud and Field Service Training Modules Salesforce Field Service Trailhead Learning Paths |
| Exam Registration: | Salesforce Certification Registration (Webassessor) Official Salesforce Credential Page |
| Sample Questions: | Salesforce FS-Con-101 Sample Questions |
| Exam Way: | Online proctored or onsite testing via Kryterion Webassessor |
| Pre Condition: | No mandatory prerequisites; recommended knowledge of Salesforce Service Cloud and basic Salesforce Administration. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/fieldserviceconsultant |
Salesforce FS-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Mobile Workforce Management | - Salesforce Field Service Mobile App
|
| Reporting and Optimization | - Analytics and performance tracking
|
| Field Service Fundamentals | - Field service business processes and use cases
|
| Work Order Management | - Work order creation and lifecycle
|
| Configuration and Implementation | - Field Service setup and configuration
|
| Scheduling and Dispatch | - Scheduling optimization
|
Salesforce Certified Field Service Consultant Sample Questions:
1. Universal containers products need to be traceable form the factory to customer sites. The products are installed using disposable kits.
How should the consultant configure this?
A) Create the products and the installation kits as unsterilized inventory.
B) Create the products and the installation kits as a singleserialized product.
C) Creak the products as serialized inventory and the installation kits as unsterilizedinventory.
D) Create the products and the installation kits as serialized inventory.
2. The system administrator at Ursa Major Solar creates several custom actions on the Work Order object. Field technicians report that the actions are visible while using the Salesforce mobile app but not visible in the Field Service mobile app.
What are two reasons why the actions only display in the Salesforce mobile app?
Choose 2 answers
A) The actions were not added to the Mobile and Lightning Actions section on the page layout.
B) The action was added as part of the Salesforce mobile navigation settings options.
C) The actions were not added to the Classic Publisher Quick Actions section on the page layout.
D) The action type being utilized on the Work Order object is Lightning component.
3. Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician's next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control thenumber of Service Appointments that are pushed to the Technician.
What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?
A) Enable Drip feed Dispatch.
B) Configure an Auto Dispatch Scheduled Job.
C) Build a Workflow Rule.
D) Create an Apex Trigger.
4. universal container requires trained inspectors to make 3 site visits per year to inspect the container customers' sites. These visits must be scheduled within 14 days of inspection due date.
What are two ways aConsultant can configure maintenance plans to meet the requirements?
Choose 2 answers
A) Auto generate work order with 14-day generation time frame
B) Auto generate work order with a 14 days generation horizon
C) Associate work type called site to maintenance plan
D) Associate a required skill call site visits to maintain plans
5. Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.
How should the Consultant meet this requirement?
A) Create custom reports and reference the Parent Asset and Root Asset fields.
B) Use standard reports and reference the Parent Asset and Root Asset fields.
C) Enable and customize the View Asset Hierarchy action.
D) Usethe Assets without Products report.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,C | Question # 3 Answer: A | Question # 4 Answer: A,B | Question # 5 Answer: B |
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