Get real BCP-240 exam questions for better preparation
Real BlackBerry BCP-240 practice exam questions for easy pass!
Updated: Aug 05, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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BCP-240 Exams with verified real questions and real answers will help you 100% pass
Our BlackBerry BCP-240 study material is researched and written by the experts who acquaint with the knowledge in the actual test. The accurate and verified answers can help you prepare well for the actual test. Besides, you can try BCP-240 free demo questions to assess the validity of it.
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BlackBerry BCP-240 Exam Overview:
| Certification Vendor: | BlackBerry |
| Exam Name: | BlackBerry 10 Support Specialist |
| Exam Number: | BCP-240 |
| Related Certifications: | BlackBerry Certified Support Specialist |
| Certificate Validity Period: | Not specified / Retired |
| Exam Duration: | 120-180 |
| Exam Format: | Multiple-choice, Scenario-based, Computer-based (CBT) |
| Real Exam Qty: | 60-100 |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Price: | Approx. $150 USD |
| Recommended Training: | BlackBerry Technical Knowledge Base BlackBerry Official Training |
| Exam Registration: | Pearson VUE BlackBerry Certification Portal |
| Sample Questions: | BlackBerry BCP-240 Sample Questions |
| Exam Way: | Authorized testing centers or online proctored exam (when available) |
| Pre Condition: | Basic knowledge of BlackBerry 10 OS and devices; hands-on experience recommended |
| Official Syllabus URL: | https://www.blackberry.com |
BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| BlackBerry 10 Architecture & Components | 15% | - Hardware and software components - BB10 OS fundamentals |
| Application & Content Management | 15% | - BlackBerry World and BlackBerry World for Work - Installing, updating and removing apps |
| BES 10 Integration & Management | 20% | - Policy enforcement and user accounts - Connecting to BlackBerry Enterprise Service 10 |
| Security & Connectivity | 15% | - Encryption and permissions - VPN, Wi-Fi, Bluetooth and cellular settings |
| Troubleshooting & Maintenance | 25% | - Diagnosing common issues - Software updates and OS upgrades - Performance and connectivity fixes |
| Device Deployment & Configuration | 35% | - Initial setup and provisioning - BlackBerry Link and backup/restore - Network and connectivity setup |
BlackBerry 10 Support Specialist Sample Questions:
1. The user is able to use the video chat application from home but not from their work location. What could the problem be?
A) The application is not trusted on the BlackBerry Device Service (BDS).
B) The users account has been locked out by the BDS.
C) ITpolicy assigned to the user contains a rule "Video Chat app Access to work Network " which is set to Disallow.
D) The video chat application is experiencing internal problems.
2. Which of the following resources would enable a user who has lost a device to ensure that their contact information is displayed on their BlackBerry?
A) BlackBerry Help
B) BlackBerry Lost and Found
C) BlackBerry Protect
D) App World
3. What is the share address of the BlackBerry Smartphone internal device storage?
A) //IP Address OfDevice\media
B) //Device Name\storage
C) smb://lP Address Of Device/shared
D) http://IP Address Of Device:3101
4. A customer has enabled Developer mode on the BlackBerry 10 (BB10). The customer connects the device to a computer and is unable to access the BB10 to load the custom BB10 application. What is the most likely cause for this?
A) The BlackBerry Network Device driver was not installed and the USB connected BB10 does not present its IP Address specified to the operating system of the attached computer.
B) The USB driver was not initialized properly and the BB10 does not present all available interfaces, which prevents the operating system from detecting the Developer Mode IP Address.
C) The USB dhver is not the correct version and needs to be updated to a version that contains the kernel mode driver that allows Developer Mode access.
D) The assigned Developer Mode IP address is conflicting with an already present IP address on the network to which the attached computer has a network connection.
5. Which of the following is needed to be able to add any new accounts from settings options on a BlackBerry 10 (BB10) device?
A) Wi-Fi should be turned on with access to the host server for which the account is to be added
B) Battery should be more than 20%
C) Server needs to only have Activesync enabled
D) NFC radio should be on
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |
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