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Real Nortel 920-464 practice exam questions for easy pass!
Updated: Jul 17, 2026
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Nortel 920-464 Exam Overview:
| Certification Vendor: | Nortel (Avaya) |
| Exam Name: | Nortel BCM50 Rls.3.0, BCM200/400 Rls 4.0 and BCM450 Rls.1.0 Installation and Configuration |
| Exam Number: | 920-464 |
| Related Certifications: | Nortel Business Communications Manager (BCM) certifications |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based questions |
| Recommended Training: | Avaya BCM Training Programs |
| Exam Registration: | Avaya Certification & Training Portal |
| Sample Questions: | Nortel 920-464 Sample Questions |
| Exam Way: | Proctored exam (historically delivered via authorized testing centers or Pearson VUE depending on region and period; may now be retired) |
| Pre Condition: | Basic knowledge of telephony systems and IP networking is recommended; no strict formal prerequisite is typically required. |
| Official Syllabus URL: | https://www.avaya.com |
Nortel 920-464 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - Fault isolation and troubleshooting tools - Backup, restore, and upgrade procedures - System monitoring and diagnostics |
| Networking and Integration | - IP telephony integration - Integration with external PSTN networks - SIP/VoIP configuration basics |
| System Programming and Feature Configuration | - Voicemail and call routing setup - Dial plan and numbering plan configuration - Telephony services configuration (lines, trunks, extensions) |
| Installation and Initial Configuration | - Initial IP configuration and access setup - Hardware installation procedures - Software provisioning and system startup |
| BCM System Overview | - BCM product family architecture (BCM50, BCM200/400, BCM450) - Release differences and platform capabilities - System components and telephony concepts |
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