Get real 920-451 exam questions for better preparation
Real Nortel 920-451 practice exam questions for easy pass!
Updated: Sep 13, 2026
No. of Questions: 56 Questions & Answers with Testing Engine
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Nortel 920-451 Exam Overview:
| Certification Vendor: | Nortel Networks |
|---|---|
| Exam Name: | NCDE CallPilot 2.x/3.0 Unified Messaging |
| Exam Number: | 920-451 |
| Related Certifications: | NCSE CallPilot 2.x/3.0 Unified Messaging (920-453) |
| Certificate Validity Period: | 3 years |
| Exam Format: | Scenario-Based, Multiple Choice |
| Real Exam Qty: | 56–61 |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Price: | $125–$150 USD |
| Exam Duration: | 90 minutes |
| Exam Registration: | Pearson VUE (historical) |
| Sample Questions: | Nortel 920-451 Sample Questions |
| Exam Way: | Proctored at Pearson VUE test centers (retired) |
| Pre Condition: | Nortel Certified Support Specialist (NCSS) or equivalent experience recommended |
Nortel 920-451 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security & Administration | 10% | - System security policies - User access and permissions |
| CallPilot Architecture & Overview | 20% | - System components and hardware platforms - Unified Messaging architecture - Network integration and protocols |
| Installation & Configuration | 25% | - Server installation and setup - Mailbox and directory configuration - Integration with Meridian 1/CS1000 |
| Maintenance & Troubleshooting | 20% | - Common issues and resolution - System monitoring and backup - Performance optimization |
| Unified Messaging Features | 25% | - Automated attendant and call routing - Voice, fax, and email integration - Web and telephone user interfaces |
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