Real Cisco 820-421 practice exam questions for easy pass!
Updated: Jun 01, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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1. Which two should be included in a "target state implementation approach"? (Choose two.)
A) Potential risks
B) Assumptions
C) Financing terms
D) Project leader name
2. Which of the following should you do when defining assumptions?
A) Ensure each assumption about a business benefit clearly ties with a single IT capability.
B) Be comfortable proposing a solution with any level of risk, since you can cover potential downside with an assumption.
C) Identify the data or decisions which could raise the likelihood that the statement comes true.
D) Identify only those items which relate to the first phase of an implementation.
3. Which individual is recommended as the author for a business case introduction?
A) A project team individual with insight into the overall solution, financials and customer's current situation
B) The customer finance executive
C) The Account Manager, with support from the customer's IT organization
D) The System Engineer most familiar with the customer's infrastructure and technical environment
4. Which is an appropriate way to gain data useful for analyzing stakeholder support and power?
A) Benchmark study
B) Business Motivation Model
C) Focus group with a team of customer executives
D) Analyze win rates for the past 10 proposals you made to the company
5. Which customer-provided sources would give you insight into a public company's recent financial condition?
A) A brochure that describes the company's history in innovation
B) Quarterly filings with the country financial securities government authority
C) A news article about a private company rumored to be an acquisition candidate for the customer
D) Supporting information from an RFP the company issued 12 months ago
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: B |
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