Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. You are a licensing specialist. Your customer is Lucerne Publishing, which is a book publishing company.
Company Background
Lucerne Publishing has 75 employees. The company departments are sales, accounting, and human resources (HR).
Network Description
Employees use several versions of Microsoft Windows and Microsoft Office. Six users need Microsoft Project Professional. Eight users need Microsoft SharePoint Portal Server.
The software and hardware refresh cycle is four years.
Current Licensing Solution
The company acquired all hardware and software through an Original Equipment
Manufacturer (OEM) five years ago.
Business Goals
The company plans to upgrade all desktops to the latest versions of Windows and Office.
The budget is sufficient to achieve this goal.
End of repeated scenario
You need to recommend the most appropriate licensing solution for Windows and Office.
What should you recommend?

A) Original Equipment Manufacturer (OEM)
B) Open Volume
C) Open Business
D) Full Package Product (FPP)

2. The following seven questions all present the same scenario.
For your convenience, the scenario is repeated in each question. Each question presents a different goal, question sentence, and answer choices, but the text of the scenario is exactly the same in each question in this section.
You are a licensing specialist. Your customer is Alpine Ski House, a small manufacturer of winter sportswear.
Company Background
Alpine Ski House sells sportswear to outlets in the United States and Canada. Alpine Ski
House has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Alpine Ski
House purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Alpine Ski House purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Alpine Ski House plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need to ensure that Alpine Ski House is using the most appropriate software for its business.
Which additional product should you recommend?

A) Microsoft Live Meeting
B) Microsoft MapPoint 2004
C) Microsoft Project Server 2003
D) Microsoft Customer Relationship Management

3. You are a licensing specialist. Your customer is Northwind Traders, a large ski equipment manufacturer.
Company Background
Northwind Traders has one location. The companys five departments are accounting, manufacturing, human resources (HR), sales, and information technology (IT). Business is cyclical. During peak periods, the company adds more employees. During slow periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400. The desktops run either
Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft Windows
98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0. The HR department stores personnel data on one of the servers. The accounting department runs all the accounting applications on two of the servers.
Current Licensing Solution
Northwind Traders currently purchases software through an Open Business agreement.
The company finds this agreement difficult to manage and not cost effective. The company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering. To accomplish this goal, the department plans to purchase a new dual-processor server to host a SQL database. The database will store product information, and customers will be able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products. The main goals of the IT department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and out-of- date software. He wants to upgrade to the latest versions of SQL Server and Exchange
Server. However, the IT department would require additional training to use the latest versions.
End of repeated scenario
You need to recommend the most appropriate SQL Server license option for the sales department Web server. What should you recommend?

A) one SQL Server license and User Client Access Licenses (CALs)
B) two SQL Server Per Processor Licenses
C) one SQL Server license and Device Client Access Licenses (CALs)

4. You are a licensing specialist. Your customer is Wingtip Toys, a growing company that specializes in toys and computer games.
Company Background
Wingtip Toys has 45 full-time employees and 10 part-time employees.
The company is opening another division for high-end electronics and games. Twenty additional employees will be hired to support this division.
Network Description
Forty-five desktops are used by the full-time employees. Five additional desktops are shared among the part-time employees. A single server runs Microsoft Small Business
Server 4.5 for the 50 desktops.
All desktops run Microsoft Windows 98 and Microsoft Office 97 Professional.
Current Licensing Solution
All software is purchased at the local computer store.
The software budget is small. The server software refresh cycle is four years.
Business Goals
The IT manager of Wingtip Toys wants a solution that will simplify managing the companys increasing number of desktops.
The IT manager has the following goals:
Standardize all desktops on the latest versions of desktop application software, and stay current.
Upgrade the server software.
Purchase new desktops for the 20 new employees.
Improve security for the part-time employees who share computers.
End of repeated scenario
You need to recommend the most appropriate payment structure for Wingtip Toys. What should you recommend?

A) Spread payments for the initial order throughout the term of the agreement. Pay for additional products as they are ordered.
B) Pay immediately for the initial order. Pay for additional products as they are ordered.
C) Pay for licenses monthly as they are needed.

5. The following five questions all present the same scenario.
For your convenience, the scenario is repeated in each question. Each question presents a different goal, question sentence, and answer choices, but the text of the scenario is exactly the same in each question in this section.
You are a licensing specialist. Your customer is Northwind Traders, a large ski equipment manufacturer.
Company Background
Northwind Traders has one location. The companys five departments are accounting, manufacturing, human resources (HR), sales, and information technology (IT). Business is cyclical. During peak periods, the company adds more employees. During slow periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400. The desktops run either
Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft Windows
98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0. The HR department stores personnel data on one of the servers. The accounting department runs all the accounting applications on two of the servers.
Current Licensing Solution
Northwind Traders currently purchases software through an Open Business agreement.
The company finds this agreement difficult to manage and not cost effective. The company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering. To accomplish this goal, the department plans to purchase a new dual-processor server to host a SQL database. The database will store product information, and customers will be able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products. The main goals of the IT department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and out-of- date software. He wants to upgrade to the latest versions of SQL Server and Exchange
Server. However, the IT department would require additional training to use the latest versions.
End of repeated scenario
You need to recommend the most appropriate overall licensing solution for Northwind
Traders. What should you recommend?

A) an Enterprise Agreement for desktops with servers as additional products
B) an Enterprise Subscription Agreement for desktops with servers as additional products
C) Select License with Software Assurance Membership for both desktops and servers
D) Open Volume for both desktops and servers

Solutions: