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Real Avaya 31860X practice exam questions for easy pass!
Updated: Sep 19, 2026
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Avaya 31860X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% - 72% |
| Related Certifications: | Avaya Certified Design Expert (ACDE) Avaya OneCloud UCaaS Design |
| Exam Format: | Multiple Choice, Proctored, Scenario-Based |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Exam Price: | USD 125 |
| Available Languages: | English |
| Recommended Training: | Avaya IX Calling Design Official Training Avaya IX Calling Design Documentation |
| Exam Registration: | Pearson VUE Registration Avaya Learning |
| Sample Questions: | Avaya 31860X Sample Questions |
| Exam Way: | Online proctored or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Recommended: Basic knowledge of Avaya UC solutions, networking, SIP, and telephony concepts; no mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.avaya.com/ |
Avaya 31860X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya IX Calling Overview | 10% | - Key features and benefits - Solution architecture and components - Integration with other Avaya platforms |
| Deployment & Troubleshooting | 10% | - Deployment planning and validation - Monitoring and performance optimization - Common design issues and resolution |
| Security & Compliance | 15% | - Encryption and authentication - Regulatory compliance requirements - Security framework and policies |
| Integration & Interoperability | 20% | - Third-party application integration - Integration with PSTN and legacy systems - Interoperability with Avaya Aura |
| Design Principles & Requirements Analysis | 20% | - Customer requirements gathering - Dial plan and numbering scheme design - Scalability and redundancy planning - Network infrastructure assessment |
| Core Solution Design | 25% | - Call routing and handling design - Avaya IX Calling core components design - Media and signaling design - User and device provisioning model |
Avaya IX™ Calling Design Sample Questions:
A technician is adding 1100 users to an Avaya Aura solution. There is only bandwidth for 30kbps calls per user.
Which audio codec will provide the highest fidelity that the network will support?
- A. G.711
- B. G.729
- C. G.722
- D. H.264
Correct Answer: C 🗳️
A customer wants to prevent additional calls from being established, and to preserve the quality active calls when the capacity limit on the WAN link is reached. The branch inter-office communication use rate is one trunk for every 20 users over the customer's star topology WAN. 600k of the WAN bandwidth is dedicated to voice.
Assuming G.729 (30k bandwidth per call) is used, which Call Admission Control (CAC) limit will meet the customer s requirement?
- A. Set the CAC limit to 200 intra-branch calls globally in the WAN network.
- B. Set the CAC limit to 2 Mbps just for voice traffic at the headquarters main office WAN connection.
- C. Set the CAC limit to 20 inter-branch calls for each branch location.
- D. Set the CAC limit to 10 incoming calls and 10 outgoing inter-branch calls at each branch.
Correct Answer: C 🗳️
On an Avaya Aura 7.x deployment with shuffling turned on within Communication Manager (CM), which statement describes the media processing resources or Digital Signaling Processor (DSP) requirements for a SIP-SIP two-party call between endpoints using the same codec?
- A. This call will shuffle after initial call set-up; i.e., one media-processing (DSP) channel is required for the first 20 seconds of the call, for each party.
- B. This call cannot shuffle, and two media-processing (DSP) channels are required for the entire call duration.
- C. SIP-SIP multi-party calls do not shuffle, and after setup use one media processing (DSP) channel for the entire call..
- D. SIP-SIP two-party calls will use SIP Direct Media, so no media-processing (DSP) channels are required for this call.
Correct Answer: A 🗳️
A customer has asked you to provide a design for a 1,400 H.323 stations and eight T-is. You have provided the following design:
* Communication Manager Simplex
* Two G450 Media Gateways
* Eight T1Media Modules
* 1,400 - 9611G IP Phones
* 1,400 - Core Licenses
The customer responds that the following changes need to be made to the design:
* Change all the H.323 stations to SIP stations.
* Add 2 additional T1s to the design as the customer has higher traffic than initially thought.
* All users will need to be able to use the Skype for Business client for telephony.
Which two changes need to be made to the design to comply with the customer's revised requirements?
(Choose two.)
- A. Add System and Session Manager Servers to the design.
- B. Add two T1Media modules and distribute the T1modules evenly between the two G450 Media Gateways.
- C. Add 1,400 SM SIP connection licenses.
- D. Add an additional 1,400 Cote licenses to the design to support Lync integration.
Correct Answer: D 🗳️
When designing an Avaya Aura solution, what are two design requirements that require the installation of a G430 or G450 Gateway? (Choose two.)
- A. TDM trunks
- B. T.38 Fax
- C. DSP resources
- D. SIP devices
Correct Answer: B 🗳️
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