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Real Avaya 3000-2 practice exam questions for easy pass!
Updated: Oct 18, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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Avaya 3000-2 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000.2 |
| Exam Format: | Multiple Choice |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) – Small and Medium Enterprise (SME) Communications Avaya Certified Support Specialist (ACSS) – Small and Medium Enterprise (SME) Communications |
| Available Languages: | English |
| Sample Questions: | Avaya 3000-2 Sample Questions |
| Exam Way: | Delivered through Avaya-authorized testing platforms or authorized testing centers, depending on the certification program. |
| Pre Condition: | Official Avaya training and experience with Avaya IP Office/SME Communications solutions are recommended for ACSS candidates. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SME Communications Solution Architecture | - Platform Overview
|
| Topic 2: Security and Administration | - Administrative Management
|
| Topic 3: Maintenance and Troubleshooting | - System Support
|
| Topic 4: Installation and Configuration | - System Deployment
|
| Topic 5: Applications and Services | - Communication Services
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?
- A. Embedded Voicemail is not running properly.
- B. All cards may not be seated correctly.
- C. You need to buy additional licenses.
- D. 20 packets missed means too many packets lost; IP Office stops the call proceeding.
Correct Answer: B 🗳️
To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.
- A. Embedded Voicemail
- B. Distributed Voicemail
- C. Centralized Voicemail
- D. Voicemail Lite/Pro
Correct Answer: B 🗳️
Which tool should be used to reduce conflicts within the SCN?
- A. Line Renumber
- B. Unique User Names Tool
- C. Extension Renumber
- D. MSN Configuration
Correct Answer: C 🗳️
Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?
- A. ITWLinx towerMAX DS/2
- B. Analog surge protector
- C. IP Office Barrier Box
- D. ITWLinx towerMAX SCL/8
Correct Answer: C 🗳️
What does it mean when the system status light on an IP Office expansion (e.g. ATM16, DS/DT30) module is flashing green?
- A. A line/station is in use on the module.
- B. There is no communication with the IP Office.
- C. The .bin files are not loaded into the module.
- D. No lines/stations are in use on the module.
Correct Answer: B 🗳️
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