Get real 070-271 exam questions for better preparation
Real Microsoft 070-271 practice exam questions for easy pass!
Updated: Sep 14, 2026
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Microsoft 070-271 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Supporting Users and Troubleshooting a Microsoft Windows XP Operating System |
| Exam Number: | 70-271 |
| Available Languages: | German, Japanese, Italian, French, English, Spanish |
| Exam Price: | USD $95–$125 (varies by region, historical) |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | Retired since 2013; no longer active |
| Passing Score: | 700 (scaled from 1–1000) |
| Related Certifications: | Exam 70-272 Microsoft Certified Desktop Support Technician (MCDST) |
| Real Exam Qty: | 40–60 |
| Exam Format: | Multiple Choice, Troubleshooting tasks, Scenario-based |
| Recommended Training: | Microsoft Official Course 2271 |
| Exam Registration: | Legacy registration |
| Sample Questions: | Microsoft 070-271 Sample Questions |
| Exam Way: | Delivered in-person at authorized testing centers (Prometric, Pearson VUE); retired, no longer available |
| Pre Condition: | Recommended: 6+ months experience supporting Windows XP, basic networking and PC hardware knowledge; no mandatory prerequisites |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions//ee796128(v=technet.10) |
Microsoft 070-271 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuring and Troubleshooting the Desktop and User Environments | 20% | - Security and local policy - System startup and logon issues - Local users and groups - User profiles and desktop settings - Performance monitoring and optimization |
| Topic 2: Troubleshooting Network Protocols and Services | 20% | - Remote assistance and tools - Name resolution (DNS, WINS) - Internet Explorer configuration - TCP/IP configuration and connectivity - Remote access and connections |
| Topic 3: Installing a Windows Desktop Operating System | 20% | - Perform and troubleshoot attended installation - Perform and troubleshoot unattended installation - Upgrade from previous Windows versions - Post-installation configuration and updates |
| Topic 4: Managing and Troubleshooting Access to Resources | 20% | - Offline files synchronization - Connect and troubleshoot local/network printers - Configure and troubleshoot shared folders - Manage file and folder permissions |
| Topic 5: Configuring and Troubleshooting Hardware Devices and Drivers | 20% | - Input/output and peripheral devices - Power management and ACPI - Storage devices and disk management - Display and video settings - Device drivers and resource conflicts |
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