Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

A) Visit Recommendations automatically take into consideration already created visits for the store
B) Visit Recommendations are automatically generated by recent case activities
C) Visit Recommendations rules consider the store operating hours
D) Visit Recommendations can be created using the Next Best Action Strategy

2. Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed

A) Product
B) Shipment
C) Retail Store KPI
D) Product Transfer

3. Universal Containers is using Communications Cloud Order Management and just onboarded their enterprise sellers and regional champions from various regions. After adding these sellers, the volume of orders has gone up considerably and orchestration is failing because the number of Apex jobs queued is exceeding the maximum allowed.
What should a Consultant suggest to mitigate the orchestration errors?

A) Enable Platform Events processing for orchestration.
B) Raise a support case to increase the limit of Apex jobs.
C) Create an Apex class that splits the orders into multiple orders and submit them asynchronously.
D) Optimize the number of orchestration auto tasks and use manual tasks.

4. Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?

A) Assessment Task Definition
B) Delivery Tasks
C) Assessment Indicator Definition
D) Retail Store KPI

5.

A) Explanation:
For B2B telecom companies dealing with complex configurations exceeding 1000 line items, the only Salesforce Communications Cloud solution purpose-built for performance, scalability, and large enterprise quoting is Enterprise Sales Management (ESM).
ESM enhances the CPQ experience by supporting:
Extremely high cart volumes (hundreds to thousands of lines)
Multi-site, multi-location enterprise networks
Enterprise-grade discounting and contract structures
Scalable pricing, validation, and asset handlings
Better separation of commercial vs. technical configurations
Options A, C, and D do not address enterprise-scale CPQ needs with thousands of line items. Large Account Sales Management focuses on account planning, not CPQ performance. Multiplay Subscription Management and Multi-site CPQ do not solve the scalability challenge.
TION NO: 2
Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this. What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?
B) Large Account Sales Management
C) Setup in store location and associate planogram
D) Enable Einstein Object Detection
E) Define planogram check task
F) Train Einstein Vision Models with marketing images of products to yield optimal results
G) Upload the training pictures as attachments to the planogram for Einstein Object Detection to work
H) Multiplay Subscription Management
I) Multi-site CPQ
J) Enterprise Sales Management

Solutions: